Patient Services Representative
5 months ago
Webster Dental Care has delivered the highest level of patient service for over 46 years. Headquartered on the Northwest Side of Chicago (Edison Park), Webster Dental Care numbers 10 dental practices throughout the Chicagoland area with 250 employees, including dentists, dental specialists, dental hygienists, support staff and administrators. At Webster Dental Care, we pursue excellence through continuing education, personal and team growth, and mastering leading-edge technology.Position: Patient Services Representative (PSR)ORG Type: AdministrativeReports to: Practice ManagerFLSA Status: Non-ExemptDate: January 2023Core Competencies Exceptional personal and professional customer service Effective communication and interpersonal skills Accurate attention to detail and organizationRoles and ResponsibilitiesThe PSR will consistently demonstrate exemplary customer service when assisting patients and guests personally and professionally. Responsible for welcoming patients, performing service driven check-in/check-out procedures maintaining highest attention to patient privacy. The PSR will make sure that the health care setting they are working in is in accordance with regulatory standards and practicesDuties include, but are not limited to: Greet patients and guests upon arrival Answers phone calls and emails and deliver messages as needed Confirms and updates patient identification, demographic and insurance information Obtains patient consents/referrals/authorizations Schedules appointments as necessary and maintains an optimal schedule by managing cancellations, changes or delays to appointment status Verify insurance coverage and collect payments Make financial arrangements and collect co-payments Keeps waiting area clean and comfortable Maintains an organized and clutter free work area Present treatment plan options Track case acceptance and coordinate follow ups Run reports and track other key performance indicators Other duties as assignedRequirementsRequired Qualifications and Skills H.S. Diploma or Equivalent Exceptional customer service skills and phone etiquette, including the ability to use independent thinking, sound judgment and creativity when resolving patient issues Strong computer skills Highly organized with excellent communication skills (both written and oral) Willing to serve the Practice with a flexible schedulePreferred Qualifications and Skills Associate's degree Previous experience in a dental/healthcare setting Working knowledge of medical terminologyPhysical DemandsAbility to sit, stand or walk for extended periodsAbility to wear a facemask for long durationsWork EnvironmentWork will be completed at a dental practice
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Patient Service Representative
4 days ago
Skokie, United States Orthodontic Experts Ltd Full timeJob Type Full-timeDescriptionAbout us:Orthodontic Experts is dedicated to quality care and orthodontic excellence; we are a community committed to making a difference in our patients' lives. We are looking for the best of the best to join our team as a Patient Service Representative. We currently have twenty-four offices in the greater Chicagoland area,...
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Patient Service Representative
3 days ago
Skokie, United States Orthodontic Experts Ltd Full timeJob Type Full-time Description About us: Orthodontic Experts is dedicated to quality care and orthodontic excellence; we are a community committed to making a difference in our patients' lives. We are looking for the best of the best to join our team as a Patient Service Representative. We currently have twenty-four offices in the greater Chicagoland area,...
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Call Center Patient Services Representative
6 months ago
Skokie, United States Webster Dental Management Full timeWebster Dental Care has delivered the highest level of patient service for over 46 years. Headquartered on the Northwest Side of Chicago (Edison Park), Webster Dental Care numbers 10 dental practices throughout the Chicagoland area with 250 employees, including dentists, dental specialists, dental hygienists, support staff and administrators. At Webster...
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Dental Services Representative
1 month ago
Skokie, Illinois, United States Webster Dental Management Full timeJob SummaryWebster Dental Management is seeking a highly skilled and customer-focused individual to join our team as a Call Center Patient Services Representative. In this role, you will be responsible for providing exceptional patient service, answering incoming calls, and assisting patients with their dental needs.Key Responsibilities:Answering and...
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Financial Services Representative
4 weeks ago
Skokie, Illinois, United States Northwestern Mutual Full timeFinancial Representative RoleAs a Financial Representative at Northwestern Mutual, you will build lasting relationships with clients, offering guidance and solutions to help them achieve their financial goals. You will be supported by comprehensive training programs, mentoring, and access to resources to assist your clients. Our team of specialists provides...
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Custodial Services Representative
1 month ago
Skokie, Illinois, United States Prestige Maintenance USA Full timeCustodial Services Representative Job SummaryThe Custodial Services Representative is responsible for performing assigned custodial tasks at various job locations. This includes general cleaning, buffing, scrubbing, and operating equipment such as scrubbers, extractors, and buffers.Key Responsibilities:Perform all general required tasks as directed by Lead...
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Customer Service
3 months ago
Skokie, United States Waterway Carwash Full timeOverview: Waterway is now hiring Customer Service - Representatives at our Skokie location! As a Customer Service - Representative you provide outstanding service to our customers, ensuring that all their needs during a visit are identified and met. In turn, you get to be part of an outstanding work environment. We offer great job flexibility, a clear path...
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Customer Service Representative
2 months ago
Skokie, United States AMMEGA Full timeJob Description Do you want to gain incredible experience with a growing company in an amazing industry? Do you know how often you use conveyor and power transmission belts? Apply your skills in a company that helps bring packages to your doorstep, food to your table, keep you healthy on a treadmill, facilitate automation and so much more! Our organization...
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Customer Service Representative
2 months ago
Skokie, United States AMMEGA Full timeDo you want to gain incredible experience with a growing company in an amazing industry? Do you know how often you use conveyor and power transmission belts? Apply your skills in a company that helps bring packages to your doorstep, food to your table, keep you healthy on a treadmill, facilitate automation and so much more! Our organization is highly...
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Customer Service Representative
4 weeks ago
Skokie, Illinois, United States John Tyler Carlson - State Farm Agent Full timeAre you a customer-focused individual looking for a challenging role in sales? We are seeking a highly motivated and outgoing person to join our team as a Customer Relations Representative.Responsibilities:Establish and maintain strong customer relationships.Use a customer-centric approach to educate customers about insurance options.Develop leads, schedule...
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Patient Care Coordinator
1 month ago
Skokie, Illinois, United States Chicago ENT Full timeJob SummaryWe are seeking a skilled Patient Care Coordinator to join our team at Chicago ENT. As a key member of our care team, you will be responsible for welcoming patients, coordinating check-in and check-out, and ensuring all follow-up care is scheduled before patients exit our office.You will also assist with administrative tasks, including routing...
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Customer Service Representative
1 month ago
Skokie, Illinois, United States Chris Collins - State Farm Agent Full timeJob OverviewAs a Customer Relations Representative with Chris Collins - State Farm Agent, you will play a vital role in building and maintaining strong relationships with our customers. If you are a people person with excellent communication skills and a passion for helping others, this could be the perfect opportunity for you.Key ResponsibilitiesEstablish...
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Customer Service Representative
1 week ago
Skokie, Illinois, United States City of Liberty Full timeWe are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative for Sports Concessions. As a representative, you will be responsible for providing excellent customer service to our patrons at Capital Federal Sports Complex. Your duties will include operating the concession stands, handling cash and credit...
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Patient Care Coordinator
6 months ago
Skokie, United States Chicago ENT Full timeOur friendly and skilled Patient Care Coordinators are key members of our care team. They welcome our patients, coordinate check in/out, and ensure all follow-up care is scheduled before patients exit our office. They also assist with administrative tasks including routing correspondence, coordinating patient documentation, and eligibility/schedule review to...
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Customer Service Representative
4 weeks ago
Skokie, Illinois, United States Tri City Foods Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our restaurant team, you will be responsible for providing exceptional service to our guests, ensuring a positive dining experience, and contributing to the success of our business.Key...
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Account Associate
4 weeks ago
Skokie, Illinois, United States State Farm Insurance Full timeCustomer Service Representative Role at State Farm InsuranceAs a Customer Service Representative at State Farm Insurance, you will be responsible for assisting customers with their insurance needs by providing accurate and timely information. This includes processing policy changes and updates in the system, handling incoming calls and emails from customers...
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Dental Call Center Representative
4 weeks ago
Skokie, Illinois, United States Webster Dental Management Full timeJob SummaryWebster Dental Management is seeking a highly motivated and customer-focused Call Center Patient Services Representative to join our team. As a key member of our patient services team, you will be responsible for providing exceptional patient care and support through our call center.Key ResponsibilitiesAnswer patient calls in a timely and...
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Patient Service Rep-Full Time
4 weeks ago
Skokie, United States Advocate Health Full timeAddress: 5540 W. Touhy Ave. Skokie, IL 60077 Hours: Hours are between 8a-8p Mon- Fri and 8-4p on weekends. Weekend requirement is every other weekend. Major Responsibilities: Patient Services: Provides efficient, high-quality service to patients who arrive for appointments or who telephone or visit in person to request appointments or information on tests...
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Patient Service Rep-Full Time
1 month ago
Skokie, United States Advocate Aurora Health Full timeAddress: 5540 W. Touhy Ave. Skokie, IL 60077 Hours: Hours are between 8 a-8 p Mon- Fri and 8-4 p on weekends. Weekend requirement is every other weekend. Major Responsibilities:Patient Services: Provides efficient, high-quality service to patients wh Patient, Customer Service, Patient Services, Clinical, Healthcare, Information, Billing
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Help Desk Representative
4 days ago
Skokie, United States NorthShore PC Service Full timePosition Highlights: Position: Help Desk Representative Location: 4901 Searle Parkway, Skokie Full Time Hours: Wednesday, Thursday, Friday from 10:30am - 7:00pm, Saturday & Sunday from 8am - 4:30pm (Monday, Tuesday OFF) Hybrid Schedule: primarily remote after initial onsite training period. What you will do: The Help Desk Representative is responsible for...