Technical Writer 3

3 weeks ago

Austin, United States Ciber Full time

HTC Global Services wants you. Come build new things with us and advance your career. At HTC Global you'll collaborate with experts.You'll join successful teams contributing to our clients' success.You'll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies.

At HTC Global Services our consultants have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life and Accidental Death Insurance, Short & Long Term Disability Insurance, and a variety of other perks.

Responsibilities:

  • Working with the staff to develop technical product documentation for end-users of the client's database.
  • Developing, outlining, formatting, and producing detailed program and end-user documentation with appropriate visualizations.
  • Documentation may include tutorials, user guides, troubleshooting manuals, and reference manuals.
  • Gathering and documenting staff feedback on draft documents.
  • Incorporate user-requested changes as directed by the supervisor.
  • Producing video tutorials as requested by the program area, which meet client's World Wide Web Consortium (W3C) specifications and standards.
  • Communicating and working with people of all technical levels in a team environment and providing technical support and testing.
Skills and Qualifications:
  • Experience with Web page user interface design, with developing end-user documents for complex relational database applications, excellent communication skills, written and oral, with people of all technical levels - (8 years Required).
  • Knowledge of limitations & capabilities of computer systems & their integration with end user business processes, skill in preparing technical documents of varying complexities for technical & non-technical audiences, skill in analyzing, interpreting data - (5 years Preferred).
Education:
  • Bachelor's degree or equivalent practical experience.

Our success as a company is built on practicing inclusion and embracing diversity. HTC Global Services is committed to providing a work environment free from discrimination and harassment, where all employees are treated with respect and dignity. Together we work to create and maintain an environment where everyone feels valued, included, and respected. At HTC Global Services, our differences are embraced and celebrated. HTC is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. HTC is proud to be recognized as a National Minority Supplier.

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