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Accounts Receivable Analyst-Collections
4 months ago
PURPOSE OF CLASS: At the UCHC this class is accountable for performing a variety of collection and investigative functions on delinquent patient account balances. SUPERVISION RECEIVED: Works under the general supervision of an employee of higher grade. EXAMPLES OF DUTIES: Performs financial investigations to determine debtors ability to pay; sets up payment plans; performs phone collections to various sources; performs mail collections by using a prescribed set of dunning and/or specialized correspondence; recommends rebilling to third parties if appropriate; refers accounts to outside collection agencies; follows through with wage executions/property liens; recommends referrals to small claims court; enters claims into small claims court; may represent the Health Center in court; may act as liaison between patient services and attorney generals office; completes all forms/documents relating to legal action; may write remittances; prepares summary reports on attorney referral accounts; does batching, write-offs, determines eligibility/grant funds for Hill-Burton; performs related duties as required. MINIMUM QUALIFICATIONS REQUIRED KNOWLEDGE, SKILL AND ABILITY: Knowledge of collections and its legal aspects; knowledge of claims processing; knowledge of effective telephone/interviewing techniques; oral and written communication skills; interpersonal skills; ability to compile and analyze facts; ability to prepare, process and maintain records and reports. EXPERIENCE AND TRAINING: General Experience: Three (3) years' of investigative or clerical experience related to collections work. Substitutions Allowed: College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equaling six (6) months of experience to a maximum of two (2) years.
lto Health Care Staffing is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or geographical laws.
