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Employee Benefits Account Manager
4 months ago
Description: WSR is currently seeking a Full Time Employee Benefits Account Manager Wages and Benefits: Competitive salary with the potential of quarterly bonuses Medical, vision, and dental (employee and dependents covered at a very minimal cost to the employee) Telehealth through Teledoc Health, 100% covered by employer for employee and eligible dependents Life and short & long-term disability, 100% covered by employer for employee Paid time off – holidays, vacation, and sick leave Paid time off to volunteer in your community 401k and profit sharing plans Alternative work schedules Position Summary: The Employee Benefits Account Manager is responsible for managing assigned book of business. This role includes customer interaction as well as support to Sales staff. We prefer someone who could work a hybrid schedule (1 day a week) or remote if located outside of commuting range. Duties and Responsibilities: Build and maintain client relations and manage client accounts Delegate account servicing tasks to team members Prepare and present proposals for Small Business Unit (SBU) accounts Review new and renewal policies for accuracy Resolve policy coverage, billing, membership and claims issues Analyze client applications and other documents for accuracy Thoroughly document accounts using the agency’s management systems Mentor and train fellow employees as assigned Continue growth of insurance knowledge and stay informed of changes in the insurance industry Backup other employees as assigned Special projects and other duties as assigned Requirements: Skills and Specifications: Experience with individual, small, and large groups Knowledge of ACA guidelines Ability to problem solve, prioritize & delegate Excellent communications skills, written and verbal Follow instructions and tasks through to completion in a timely manner Knowledge of insurance company’s guidelines and underwriting Computer proficient and knowledgeable with Microsoft Office Educations and Qualifications: Maintain a current California Life & Health Insurance License