Customer Service Talent Pool
4 weeks ago
Started in 2016, FreedomCare is a Healthcare company that is innovating and revolutionizing the way home care is delivered. We bring dignity and support to patients needing care in their homes and to the caregivers who care for them. We're the largest consumer-directed home care agency in NY State and are continually expanding our areas of focus including operations in other states and tech-based innovations.
FreedomCare is currently operating and providing services to patients in NY, PA, MO, IN, GA, CT, CO, AZ, OR and NV.
We pride ourselves on our values which drive the level of care that we deliver to our patients:
- Here For You (An attitude of service, empathy, and availability)
- Own It (Drive and ownership)
- Do the Right Thing (High integrity)
- Be Positive (Great attitude and a can-do positive approach to challenges)
Make a Difference in Healthcare: Join FreedomCare in Colorado
Are you passionate about helping others and building a rewarding career in healthcare?
We're building a talent pool of strong customer service professionals for FreedomCare Colorado. We're searching for talented and motivated individuals interested in any of the following roles:
- HomeCare Sales Specialist I: connect and engage with people and start a relationship with those who are interested in having home care support for themselves or a loved one.
- Intake Specialist I: work closely with Patients and Caregivers to educate them and assist them on the application and enrollment process of our supported programs, with the goal of completing the eligibility process and onboarding them.
- Onboarding Specialist I: guide our patients and caregivers throughout the onboarding process of joining FreedomCare. This role will require you to conduct virtual or in person orientations.
- Care Support Specialist I: guide patients and caregivers through their home care journey while ensuring that our patients receive the care they need and feel heard and cared for.
- Customer service skills: Candidates should have excellent customer service skills, including the ability to handle difficult situations, empathize with customers, and solve problems. Ability to manage a high-volume inbound and outbound queue. Passion for providing a high level of customer service, including the ability to show empathy, active listening and patience.
- Communication skills: Candidates should have excellent verbal and written communication skills and be able to provide empathy and compassion to our patients and caregivers.
- Soft skills: Candidates should have good listening skills, emotional intelligence, and be able to work well in a team.
- Problem-solving: Candidates must be able to solve problems and stay calm under pressure. Ability to resolve issues over the telephone with eager customers comfortably, defusing and de-escalation frustrated callers successfully.
- Time management: Strong time management skills and be able to prioritize tasks. Must be able to meet and exceed.
- Technology: Computer proficiency required; strong typing skills and ability to leverage technology and resolve customer issues efficiently while notetaking/multitasking.
- Multitasking: Ability to manage multiple responsibilities at once and manage multiple priorities as you assist our Patient and Caregivers through the process.
**Please be aware that this is a Pipeline Talent Pool requisition. We'll be reaching out to you once we have new job opportunities*
Why Join Us?
- Impact Lives: You'll play a vital role in supporting individuals and their families in need.
- Growth opportunities: We offer a supportive environment for professional development and advancement.
- Competitive benefits: Enjoy a comprehensive benefits package including competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities.
FreedomCare is a place where your voice matters, your work has meaning, and your career can thrive.
Review all current available job opportunities here: Jobs - Freedom Care
#INDHV
At FreedomCare, base pay is one part of our total compensation package and is determined within a range. This provides our employees with the opportunity to professionally grow and develop within a role. The base pay range for this role is between $16.00 and $20.00 an hour at the commencement of your first year of employment. Compensation decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications.
Salary Range
$16-$20 USD
-
denver, United States Control Risks Full timeWe are inviting speculative applications from across the US. This could be for both remote and onsite positions. When applying please be sure to include which of the following locations you'd be open to working in: New York City, Seattle, WA, San Francisco, CA, Denver, CO or Austin, TX.Control Risks has been providing outsourced embedded consulting...
-
denver, United States Control Risks Full timeWe are inviting speculative applications from across the US. This could be for both remote and onsite positions. When applying please be sure to include which of the following locations you'd be open to working in: New York City, Seattle, WA, San Francisco, CA, Denver, CO or Austin, TX.Control Risks has been providing outsourced embedded consulting...
-
Customer Service Ambassador
1 month ago
Denver, Colorado, United States Monstera Talent Ltd Full timeJob Title: Customer Service RepresentativeAre you passionate about delivering exceptional customer experiences in a dynamic, face-to-face setting? Our client in Denver, CO, is seeking a dedicated and enthusiastic Customer Service Representative to join their team.About the Role:As a Customer Service Representative, you will be the face of our client's brand...
-
Senior Talent Resourcing Partner
1 month ago
denver, United States Guidant Global Full timeSenior Talent Resourcing Partner - Guidant Global Position objective:As a Senior Talent Resourcing Partner, you will deliver the best talent across the Guidant customer portfolio while taking the lead in reporting, client escalation resolution, and supporting the wider Talent Resourcing Team. You will drive fulfillment and provide service excellence to our...
-
Email Customer Service Specialist
4 weeks ago
denver, United States Lakeshore Talent Full timeWe are seeking a proactive and detail-oriented Customer Service Specialist to support the export team of a large manufacturing organization headquartered in Denver, Colorado. This position will be 98% email support.Overview: In this role, you will be responsible for managing the complete order lifecycle, from receipt of purchase orders to delivery. This...
-
Email Customer Service Specialist
4 weeks ago
Denver, United States Lakeshore Talent Full timeWe are seeking a proactive and detail-oriented Customer Service Specialist to support the export team of a large manufacturing organization headquartered in Denver, Colorado. This position will be 98% email support. Overview: In this role, you will be responsible for managing the complete order lifecycle, from receipt of purchase orders to delivery. This...
-
Email Customer Service Specialist
4 weeks ago
denver, United States Lakeshore Talent Full timeWe are seeking a proactive and detail-oriented Customer Service Specialist to support the export team of a large manufacturing organization headquartered in Denver, Colorado. This position will be 98% email support.Overview: In this role, you will be responsible for managing the complete order lifecycle, from receipt of purchase orders to delivery. This...
-
Talent Acquisition Lead
4 weeks ago
Denver, Colorado, United States Prosci Full timeAbout ProsciProsci is a global leader in change management and the provider of choice for 80% of Fortune 100 companies. Our mission is to deliver results-focused solutions that enable clients to achieve change outcomes and grow organizational change capability.We combine scientific research with the people side of change to deliver innovative solutions that...
-
Local Route CDL Driver
2 months ago
Denver, United States Heritage Pool Supply Group Full timeSun Country, a partner of Heritage Pool Supply, is on the lookout for a safety-conscious, self-motivated team player to join our family as a Local CDL Driver. Be part of a supportive work culture where you can thrive and make a real difference! As our Local CDL Driver, your primary responsibility will be to safely deliver products to customers' places of...
-
RN Float Pool
2 days ago
Denver, United States UCHealth Full timeDescription $6.00/hour Float Pool Differential!Location: UCHealth Anschutz Inpatient Pavilion, US:CO:AuroraDepartment: UCHlth Enterprise Float PoolFTE: PRN, 0.0, 0.00 hours per pay period (2 weeks)Shift: DaysPay: $37.06 - $57.44 / hour. Pay is dependent on applicant's relevant experienceMinimum Requirements:Graduate of an accredited or state board of...
-
Director of Talent Acquisition Strategist
4 weeks ago
Denver, Colorado, United States VF Corporation Full timeCompany OverviewVF Corporation is a global leader in apparel, footwear, and accessories, with a portfolio of iconic lifestyle brands such as Vans, The North Face, Timberland, and Dickies. Founded in 1899, the company has a rich history of innovation and social responsibility. With operations spanning numerous geographies, product categories, and distribution...
-
denver, United States TALENT Software Services Full timeAre you an experienced Director or Senior Manager with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Director or Senior Manager to work at their company in San Diego, CA.Position Summary: We are seeking an experienced and motivated Third-Party IP and EDA Sourcing Senior Manager to join...
-
Emerging Talent
4 weeks ago
Denver, Colorado, United States NetApp Full timeAbout NetAppWe're a forward-thinking technology company with a passion for innovation and a commitment to making a difference in the world. Our team is dedicated to developing and delivering cutting-edge solutions that help our customers succeed.We're seeking a talented and motivated individual to join our team as an Emerging Talent. As an Emerging Talent,...
-
RN Float Pool Days
4 weeks ago
Denver, United States HCA HealthONE Rose Full timeDescription Hourly Wage Estimate: $38.14 - $54.54 / hourLearn more about the benefits offered for this job. The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in...
-
RN Float Pool Days
2 months ago
Denver, United States HCA HealthONE Rose Full timeDescription Hourly Wage Estimate: $38.14 - $54.54 / hourLearn more about the benefits offered for this job. The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in...
-
RN Float Pool Days
2 months ago
Denver, United States HCA HealthONE Rose Full timeDescription Hourly Wage Estimate: $38.14 - $54.54 / hourLearn more about the benefits offered for this job. The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in...
-
RN Float Pool Days
2 months ago
Denver, United States HCA HealthONE Rose Full timeDescription Hourly Wage Estimate: $38.14 - $54.54 / hourLearn more about the benefits offered for this job. The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in...
-
RN Float Pool Days
3 weeks ago
Denver, United States HCA HealthONE Rose Full timeDescription Hourly Wage Estimate: $38.14 - $54.54 / hourLearn more about the benefits offered for this job. The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in...
-
RN Float Pool Days
3 weeks ago
Denver, United States HCA HealthONE Rose Full timeDescription Hourly Wage Estimate: $38.14 - $54.54 / hourLearn more about the benefits offered for this job. The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in...
-
RN FLOAT POOL Acute Units
2 months ago
Denver, United States HCA HealthONE Presbyterian St. Luke's Full timeDescription Hourly Wage Estimate: $38.14 - $54.54 / hourLearn more about the benefits offered for this job. The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in...
