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Gift Processing Coordinator

4 months ago


Baltimore, United States Corus World Health Full time

Corus International is the parent of a family of world-class organizations working to deliver the holistic, lasting solutions needed to end extreme poverty once and for all. We are a global leader in international development, with 150 years of combined experience across our brands. Our nonprofit and for-profit subsidiaries include IMA World Health and its fundraising brand Corus World Health, Lutheran World Relief, CGA Technologies, Ground Up Investing, and Farmers Market Brands. Our more than 600 employees around the globe are experts in their fields and dedicated to helping the world's most vulnerable people break the cycle of poverty and lead healthy lives.

At Corus we believe that good only grows stronger and we reflect that belief in our workplace culture. We value every employee's specialized area of expertise and nurture professional growth. We promote an engaging and supportive work environment, where employees feel enabled and driven to innovate, learn and collaborate. And because our subsidiaries often function as partners, our employees have the opportunity to work across our enterprise family.

Corus is committed to diversity, equity and inclusion in our worldwide workplace, and we believe that social justice and respect for the human dignity of every person are fundamental to all we do as an organization.

Corus International is seeking a Gift Processing Coordinator to join its Global Relationships and Resources Department. This position will be based in our Baltimore, Maryland office. This is a hybrid remote position working two days each week in the office with Tuesday as a core office day.

Job Brief:

The Gifts Processing Coordinator is responsible for the timely and accurate recording and processing of donor contributions including individual gifts, planned and bequest gifts, and other fundraising donations. S/he ensures stewardship of gifts, maintains strict confidentiality and executes sound judgement, discretion and confidentiality.

Responsibilities:

Perform daily gift processing activities in a timely and accurate manner.

Ensure pledges and gifts are appropriately coded and entered in Raiser's Edge.

Generate and send gift receipts and donor acknowledgement letters.

Process checks, credit card and other donations and ensure timely bank deposits.

Reconcile gift batches with Raisers Edge and prepare batches for daily deposit.

Routinely review, update and maintain data records to ensure accuracy and data integrity.

Maintain confidentiality of donor files and financial documents, including gift history, donor correspondence and contact reports.

Update biographical data in Raisers Edge as provided by constituents on checks and other correspondence.

Create financial summary reports for Finance & Accounting for reconciliation and financial audit of donations.

Function as primary point of contact for outside banking institutions, financial representatives, and will executors and provide excellent customer service.

Establish and maintain professional working relationships with internal and external customers to effectively execute job responsibilities.

Supports the monthly gift program, Faithful Neighbor by collecting and tracking donations, responding to inquiries, and managing credit cards.

Retrieve information quickly from banking platforms, internal databases and other third-party information portals as requested.

Assist Donor Relations team with processing returned mail.

Assist the fundraising team as needed and serve as the liaison between Donor Relations and Philanthropic Engagement/Donor Advisors.

Order and maintain office supplies, postage, postal accounts, and general card inventory and related supplies.

Education & Experience:

Bachelor's degree and a minimum of one-year professional work experience required.

Experience working in a fundraising and/or development environment preferred.

Knowledge, Skills and Abilities

Strong computer skills with proficiency in MS Word, Outlook and Excel.

Proficiency with Blackbaud's Raiser's Edge or other CRM preferred.

Strong written and verbal communication skills in English.

Exceptional data entry skills with keen attention to detail and accuracy.

Ability to execute sound judgement, discretion and confidentiality.

Task and process orientated with strong organizational and planning skills.

Accurate and detail oriented.

Strong command of business mathematics with ability to track and reconcile data.

Superior interpersonal relations skills and ability to provide exceptional customer service.

Physical and Mental Requirements

The physical requirements that may be needed to execute responsibilities may include bending, standing, and walking, etc.

The mental requirements that are essential to satisfactorily executing the responsibilities outlined in this job description include, but not limited to: learning new tasks, comprehending, and retaining information, completing tasks independently, effectively communicating verbally and in writing, demonstrating proficiency in using computer software to perform assigned tasks.

Other Duties:

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities for the position. Duties, responsibilities and activities may change at any time with or without notice. All positions are required to perform any additional tasks assigned by the supervisor. Global positions that are bound by contracts will not be changed without notice and approval. Working Conditions, Travel and Environment

Corus has a hybrid work policy, allowing work to be done remotely; 2-3 days/week minimum in the office is required. The employee must be available to work outside normal office hours or on the weekends as required.

For Domestic HQ Roles only: This position must be able to travel as required for standard domestic business purposes.

Must have authorization to work in the country of assignment.

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