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Application Analyst
3 months ago
Job Title
Application Analyst
Business Title
Application Analyst
Education
Bachelor's Degree
Location
Downtown Dallas (TDMN) - Dallas, TX 75201 US (Primary)
Salary Grade
Job Type
Full-Time
Exemption Type
Exempt
Travel
Some Travel
Job Description
This position will be responsible for providing solutions for business requests, problems and initiatives by analyzing requirements, designing application configuration settings, implementing test plans and recommending system controls, workflows and protocols. The Application Analyst will ensure compliance with Sarbanes Oxley and PCI guidelines in all projects and assignments. Contribute to and complete related system documents, assigned projects, tasks and service desk tickets.
ESSENTIAL FUNCTIONS
- Design new application configurations and set ups by analyzing requirements and studying system capabilities; recommend business rule changes when needed. Such changes may include, but not be limited to: rates, terms, discounts, charges, deadlines, product definitions, routes, combos, custom contracts, fielded data programs, and third party integrations.
- Understand the business process and business requirements; use analytical reasoning to translate end-user requests into operational, application or specific technical requirements.
- Effectively communicate with peers, internal teams, and external clients to understand and meet business requirements.
- Provide educational references for users by writing and maintaining user and system documentation; train users on specific applications, as needed.
- Research, respond to and resolve assigned service requests and incidents in a timely manner. Monitor application suspense & error queues to assist in resolving issues and ensuring application performance and integrity.
- Provide project support for system upgrades and patches, with a strong emphasis on system configurations, functional transactions, rates, reporting and testing.
- Assist in developing and executing test plans.
- Work closely with other Application Analysts to ensure complete, consistent and accurate communication about system functions, projects, fixes and enhancements.
- Work closely with the development team on application interfaces to ensure accurate design, testing and verification of data transmissions.
- Complete assigned projects and tasks while ensuring that business rules, standardized practices, team processes, audit controls and set up rules are followed.
- Maintain a high level of confidentiality where required.
- Demonstrate ability to complete multiple tasks simultaneously while adhering to strict deadlines.
- Provide pro-active, accurate and complete status to supervisor on assigned tasks, including the identification of risks and issues where appropriate
Job Requirements
Education: Bachelor's in advertising, marketing, finance/accounting, or technology is preferred. Experience in place of education is acceptable.
Experience: 3 years related experience (Advertising, Circulation, Accounting, or IT).
Prior experience in media or publishing industry a plus.
Experience or heavy exposure to accounting or finance applications a must
Skills: Strong verbal and written communication skills
Excellent organizational and time management skills
Ability to demonstrate independent problem solving and decision making skills
Strong understanding of advertising cross-selling
Strong leadership and interpersonal skills
Knowledge of databases
Ability to apply critical thinking and objective reasoning when analyzing information
Ability to troubleshoot and problem-solve
We believe our community is best served by a diverse organization that fosters an inclusive work environment for people from all backgrounds, regardless of race, gender, age or sexual orientation.
Benefit Offerings:
Internal Diversity, Equity, and Inclusion Committee
Internal Culture Committee
Leadership Development Programs
Annual Unconscious Bias Training
Flexible Work Schedules
12 weeks of Parental Leave
Monthly Webinars addressing Health & Wealth for all employees
Medical/Dental and Vision insurance
MDLive Telemedicine 24/7/365 access to board-certified doctors via computer or phone
Onsite Fitness Center
Retirement benefits, including employer contributions
Employee Assistance Program
18 Paid Time Off Days
9 Paid Holidays
8 Hours Community Service Time Off
Pet Insurance