Lead Patient Service Representative
1 week ago
Looking to elevate your career? Join us
Location: Honickman, PA
Hours: M-Fri
Department Highlights:
- Patient-Focused Team
- Cohesive and Friendly Environment
- Supportive and Encouraging Atmosphere
- Minimum of two years' experience in healthcare or patient care required;
- High School diploma;
- Two years of healthcare registration or customer service experience preferred;
- Basic knowledge of medical terminology preferred;
- Ability to read, write, and comprehend simple instructions and short correspondence;
- Ability to apply common sense understanding to carry out detailed but sometimes complex written or oral instructions;
- Ability to perform basic mathematic calculations: Ability to sit and/or stand for long periods of time;
- Forms strong working relationships within the team;
- Strong computer skills using Microsoft Office Suite required;
- Prior supervisory experience preferred;
- Provide services and support for the following areas:
- Manages daily operations of the front desk.
- Verifies and or inputs patient information (demographic, insurance, and patient contact information) into the system 100% of the time.
- Participates in front office and company training as scheduled.
- Manages team members on a daily basis ensuring compliance with company policies, guidelines and procedures.
- Trains new Patient Service Representatives and monitors front office processes to ensure policies are followed.
- Creates and maintains frequent communication and positive relationship with team members as
- evidenced by surveys and turnover.
- Monitors front desk staffing levels and ensures appropriate coverage relative to budget and patient volume.
- Communicates team member coaching and counseling opportunities to Center Director.
- Completes incident reports on an as needed basis.
- A Great Place to Work for the third year in a row
- Offer competitive benefits such as Medical, Dental, Vision, 401k, PTO, Supplemental Maternity Pay, Backup Child/Adult Care as well as other unique benefits.
At Solis Mammography, our patient-focused culture is at the heart of every interaction. We deliver the care, compassion and high-touch experience that have made us a valued healthcare partner to the generations of women that we serve. As the nation's leader in breast health services, our commitment to providing excellence in patient care is realized at every level of our organization.
-
Patient Services Representative
5 months ago
Philadelphia, United States Pediatric Dental Associates Full timeOverview: Pay: $14-$16/hour Pediatric Dental Associates is seeking a motivated Patient Services Representative to join our close-knit team in providing top-notch dental care to our patients. As a Patient Services Representative, you will be our patients' first point of contact, providing exceptional customer service and ensuring a smooth and efficient...
-
Patient Service Representative
4 months ago
Philadelphia, United States Healthcare Outcomes Performance Company Full timePromptly greets and acknowledges patients. Informs M - As and Providers of the patient's arrival. Answers all incoming calls in a timely manner and accurately supplies requested information to callers; relays written or verbal messages as needed. Ins Patient, Representative, Service, Insurance, Healthcare, Retail, Medical
-
Patient Service Representative
6 days ago
Philadelphia, United States Solis Mammography Full timePatient Service Representative Looking to elevate your career? Join us! Work Location: 1200 W. Tabor Road, Philadelphia, PA 19141Work Hours: Full-Time, 40 hours weekly, Monday-Friday, 7:30am-4:00pm, Saturday Rotation 7:30am-11:30amDepartment Highlights:Strong team collaborationCompassion and empathy to our patients and the teamJoin an innovative team working...
-
Patient Service Representative
3 weeks ago
Philadelphia, United States Solis Mammography Full timePatient Service Representative - PRN (As Needed) Looking to elevate your career? Join us! Location: Philadelphia, PA (Jefferson Torresdale) Hours: : As Needed Department Highlights: Patient-Focused Team Cohesive and Friendly Environment Supportive and Encouraging Atmosphere Here is what you will need: High School diploma; Two years of healthcare...
-
Patient Services Representative
5 days ago
Philadelphia, Pennsylvania, United States Temple University Full timeJoin Our Team: As a Patient Services Representative with Temple Faculty Physicians, you will be the first point of contact for our patients, providing exceptional customer service and ensuring a positive experience from the moment they arrive.Your responsibilities will include answering phones, responding to emails, and scheduling appointments, as well as...
-
Patient Service Representative
2 weeks ago
Philadelphia, United States Solis Mammography Full timePatient Service Representative Looking to elevate your career? Join us! Work Location: 1200 W. Tabor Road, Philadelphia, PA 19141 Work Hours: Full-Time, 40 hours weekly, Monday-Friday, 7:30am-4:00pm, Saturday Rotation 7:30am-11:30am Department Highlights: Strong team collaboration Compassion and empathy to our patients and the team Join an innovative team...
-
Patient Service Representative
2 months ago
Philadelphia, United States Solis Mammography Full timePatient Service Representative - PRN (As Needed)Looking to elevate your career? Join us! Location: Philadelphia, PA (Jefferson Torresdale)Hours: : As NeededDepartment Highlights:Patient-Focused TeamCohesive and Friendly EnvironmentSupportive and Encouraging AtmosphereHere is what you will need: High School diploma;Two years of healthcare registration or...
-
Patient Services Representative
5 months ago
Philadelphia, United States Spectrum Health Services, Inc. Full timeJob DescriptionJob Summary:The incumbent for this position provides services to patients arriving for medical and dental services and handles the patient scheduling, check in and registration and process. This position is the first point of contact for the organization. The Patient Service Representative must have interpersonal skills and critical thinking...
-
Patient Service Representative
3 months ago
Philadelphia, United States Resources For Human Development Full timeJob Type Full-timeDescription ***THIS IS NOT A REMOTE POSITION*** Job title PATIENT SERVICE REPRESENTATIVE - Primary Care #FPCN-PSRHA-07262024 Reports to CENTER DIRECTOR LocationHealth AnnexWoodland Village Plaza6120-B Woodland AvePhiladelphia, PA 19142*Site location may change as neededProgram Summary The Family Practice & Counseling Network (FPCN) provides...
-
Patient Service Representative
6 days ago
Philadelphia, United States Resources For Human Development Full timeJob Type Full-timeDescription ***THIS IS NOT A REMOTE POSITION*** Job title PATIENT SERVICE REPRESENTATIVE - Primary Care #FPCN-PSRHA-07262024 Reports to CENTER DIRECTOR LocationHealth AnnexWoodland Village Plaza6120-B Woodland AvePhiladelphia, PA 19142*Site location may change as neededProgram Summary The Family Practice & Counseling Network (FPCN) provides...
-
Patient Service Representative
2 months ago
Philadelphia, United States Premier Orthopaedics Full timeJoin our Team at Premier!Title: Patient Service RepresentativeLocation: South Philadelphia, Center City.Schedule: Monday-Friday, 8:00am-4:30pm.About Us:Premier is a leading orthopedic practice committed to diagnosing and treating a wide range of orthopedic injuries and conditions. We operate in over 50 locations and have more than 70 physicians dedicated to...
-
Customer Service Representative
2 months ago
Philadelphia, United States Always Best Care Senior Service Full timeThe Customer Service Telephony Representative primary function is to monitor and follow up on missed telephony calls. The Customer Service Telephony Representative will also answer the phone lines and triage calls. The Customer Service Telephony Repr Customer Service, Customer Service Representative, Representative, Skills, Microsoft, High School, Retail
-
Lead Call Center Representative
7 hours ago
Philadelphia, United States Resources For Human Development Full timeJob Type Full-time Description Job title Lead Call Center Representative Report to Reporting directly to the Call Center Manager, the Call Center Lead upholds FPCN mission and beliefs of FPCN. FPCN Call Center Lead is expected to project a professional company image through every interaction with both patients and staff. Program SummaryThe Family Practice...
-
SBHC Patient Service Representative
3 weeks ago
Philadelphia, United States Resources For Human Development Full timeJob Type Full-timeDescriptionJob title SBHC Patient Service Representative (PSR) Reports to SBHC Site Director Position SummaryThe School-Based Health Center (SBHC) PSR works directly with the SBHC Site Director and Nurse Practitioner (NP) to provide acute care, chronic care management, and comprehensive family planning services school students.Team members...
-
SBHC Patient Service Representative
3 weeks ago
Philadelphia, United States Resources For Human Development Full timeJob Type Full-time Description Job title SBHC Patient Service Representative (PSR) Reports to SBHC Site Director Position Summary The School-Based Health Center (SBHC) PSR works directly with the SBHC Site Director and Nurse Practitioner (NP) to provide acute care, chronic care management, and comprehensive family planning services school students. Team...
-
SBHC Patient Service Representative
7 days ago
Philadelphia, United States Resources For Human Development Full timeJob Type Full-time Description Job title SBHC Patient Service Representative (PSR) Reports to SBHC Site Director Program SummaryThe Family Practice & Counseling Network (FPCN) provides comprehensive primary care, dental and behavioral health services. We stand behind the belief that health care is right, not a privilege and that all people are entitled...
-
Patient Access Representative
1 month ago
Philadelphia, United States Temple University Full timeThe Patient Access Representative (PAR) is responsible for patient registration, scheduling, customer service and clerical support. Duties include accepting, recording and verifying insurance information, processing preauthorization requests, collecting copays and account balance payments, scanning documents into EMR and other administrative tasks related to...
-
PATIENT SERVICES REPRESENTATIVE
7 months ago
Philadelphia, United States Temple University Health System Full timeResponsible for completing the preregistration, re-registration and/or re-verification processes following department procedures using identified technology and appropriate registration/billing systems. In addition, responsible to accurately identity Patient Services, Physician, Representative, Patient, Healthcare
-
Customer Service Representative
4 weeks ago
Philadelphia, United States Inkspirenize Full timeJob Title: Customer Service Representative Location: Philadelphia, PA About Us: [Company Name] is a [brief company description]. We are committed to providing exceptional customer experiences and delivering high-quality services/products. We are looking for a friendly and motivated Customer Service Representative to join our dynamic team. Job Summary: As a...
-
Customer Service Representative
2 months ago
Philadelphia, United States Always Best Care Full timeThe Customer Service Telephony Representative primary function is to monitor and follow up on missed telephony calls. The Customer Service Telephony Representative will also answer the phone lines and triage calls. The Customer Service Telephony Representative is responsible for responding in a timely, professional, and courteous manner to customer...