Current jobs related to Robotics Field Engineer I - Los Angeles - Bear Robotics, Inc.

  • Robotics Engineering Co-Op Internship

    2 weeks ago

    Los Angeles, United States Sorting Robotics Full time

    Job DescriptionJob DescriptionJob descriptionSorting Robotics Inc. is excited to offer a Robotics Engineering Internship for enthusiastic individuals looking to gain hands-on experience in the rapidly evolving field of robotics, specifically within the cannabis industry. This job is for a part time or full time Co-Op Role that will last 6 months.Preferred:...

  • Robotics Engineering Co-Op Internship: Design and Development

    2 weeks ago

    Los Angeles, California, United States Sorting Robotics Full time

    Job OverviewSorting Robotics is seeking a highly motivated and detail-oriented Robotics Engineering Co-Op Intern to join our team. As a key member of our engineering team, you will have the opportunity to work on cutting-edge robotic systems and contribute to the development of innovative solutions.ResponsibilitiesDesign and Development: Assist in the...

  • Robotics Technician

    2 weeks ago

    Los Angeles, United States Sorting Robotics Full time

    Job DescriptionJob DescriptionJob descriptionSorting Robotics Inc. is on the lookout for a Robotics Technician to join our growing team. In this role, you will work closely with engineers to build, test, and maintain robotic systems used in the cannabis industry.Preferred: Must be comfortable with cannabis (preferred you enjoy it and have experienced it) as...

  • Technical Program Manager

    2 weeks ago

    Los Angeles, California, United States Miso Robotics, Inc. Full time

    About Miso Robotics, Inc.Miso Robotics, Inc. is a pioneering company in the field of kitchen automation, artificial intelligence, and robotics. Our mission is to revolutionize the restaurant industry by providing innovative solutions that make food workers' lives better.We are the creators of Flippy, an AI-powered kitchen robot that automates the fry station...

  • Field Engineer I

    5 days ago

    Los Angeles, California, United States JT4 Full time

    Job SummaryWe are seeking a highly skilled Field Engineer I to join our team at JT4, LLC. As a Field Engineer I, you will play a critical role in the operation and maintenance of ground test systems, including computer and radio systems, in support of the Test Pilot Schools (TPS) curriculum and test flight operations.Key ResponsibilitiesProvide assistance to...

  • Lead Mechatronics Engineer

    3 weeks ago

    Los Angeles, California, United States Sorting Robotics Full time

    Mechatronics Engineer Role at Sorting Robotics Inc.Sorting Robotics Inc. is on the lookout for a Mechatronics Engineer to innovate, develop, and execute advanced robotic solutions tailored for the manufacturing sector. This is a mid-level role that requires 5-10 years of expertise in mechatronics, automation technology, and mechanical design.Preferred...

  • Lead Electrical Engineering Manager

    3 weeks ago

    Los Angeles, California, United States Miso Robotics Full time

    Company OverviewMiso Robotics is at the forefront of revolutionizing the restaurant sector, enhancing the lives of food service professionals. Our flagship innovation, Flippy, is an AI-driven kitchen robot designed to automate the hazardous tasks associated with frying and cooking a variety of fried foods. Flippy operates on a cutting-edge AI platform,...

  • Robotics Structural Engineer

    3 weeks ago

    Los Angeles, California, United States Mytra Full time

    Position OverviewJoin us in pioneering the development of advanced distributed cooperative robotics. We are seeking a Structural Engineer to become part of our dynamic team of engineers and designers dedicated to crafting innovative and cost-efficient solutions for our robotic systems. Your role will encompass the design, analysis, testing, certification,...

  • Head of Battery Engineering and Robotics

    2 weeks ago

    Los Angeles, California, United States Tbwa ChiatDay Inc Full time

    We are a pioneering company in the battery dismantling and repurposing industry, aiming to scale battery reuse as the largest source of the next billion batteries. Our mission is to revolutionize the way batteries are used and reused, reducing the environmental impact of battery production and disposal.Our company is at the forefront of developing innovative...

  • Robotics Software Engineer

    3 months ago

    Los Angeles, United States Alldus Full time

    The Opportunity:Creating cutting-edge autonomous surgical robotic systems that leverage image guidance and AI technology to revolutionize affordable, high-quality healthcare.Collaborate with clinicians, engineers, and global leaders at the forefront of AI, imaging, and robotics technology.Qualifications and Skills Required:Education and Professional...

  • Robotics Software Engineer

    3 months ago

    Los Angeles, United States Alldus Full time

    The Opportunity:Creating cutting-edge autonomous surgical robotic systems that leverage image guidance and AI technology to revolutionize affordable, high-quality healthcare.Collaborate with clinicians, engineers, and global leaders at the forefront of AI, imaging, and robotics technology.Qualifications and Skills Required:Education and Professional...

  • Senior Software Developer

    4 months ago

    Los Angeles, United States Sorting Robotics Full time

    Job DescriptionJob DescriptionOverviewSorting Robotics is a fast-growing company that specializes in automating the cannabis industry.We have a talented and self-motivated team of mechanical, electrical, and software developers focused on creating the best machines possible.We seek an experienced Software Developer to join our team and help us take our...

  • Head of Business Operations

    3 weeks ago

    Los Angeles, United States Serve Robotics Full time

    We are tech industry veterans in software, hardware, and design who are pooling our skills to build the future we want to live in. We are solving real-world problems leveraging robotics, machine learning and computer vision, among other disciplines, with a mindful eye towards the end-to-end user experience. Our team is agile, diverse, and driven. We believe...

  • Installation Technician

    4 months ago

    Los Angeles, United States Sorting Robotics Full time

    Job DescriptionJob DescriptionJob descriptionSorting Robotics Inc. is currently seeking an Installation Technician to join our team. As an Installation Technician, you will be responsible for installing and configuring our robotic systems at customer sites.Preferred: Must be comfortable with cannabis (preferred you enjoy it and have experienced it) as we...

  • Technical Program Manager

    1 week ago

    Los Angeles, California, United States Miso Robotics Full time

    About Miso RoboticsMiso Robotics is a pioneering company in the field of kitchen automation, AI, and robotics. Our mission is to revolutionize the restaurant industry by providing innovative solutions that make food workers' lives better.Our ProductOur signature product is Flippy, an AI-powered kitchen robot that automates the dangerous operation of a...

  • Software Development Program Manager

    2 weeks ago

    Los Angeles, California, United States Miso Robotics Full time

    About the JobMiso Robotics is seeking a highly skilled Software Development Program Manager to drive the development and delivery of our core robotic software systems. As a key member of our team, you will collaborate cross-functionally across hardware and software to ensure projects are delivered on time, within scope, and with the highest quality.Key...

  • Robotics Engineer

    4 months ago

    Los Angeles, United States YO HR CONSULTANCY Full time

    Job DescriptionJob DescriptionPerception EngineerYou bring:Deep Expertise in C/C++, with a focus on SLAM and navigation. (5+ years preferably with industry experience)Bachelors or more in Robotics, Software Engineering, Physics, Computer Science or similar.Experience with developing for mobile/embedded platforms such as NVIDIA XavierNX, Qualcomm Snapdragon,...

  • Operations Associate

    2 months ago

    Los Angeles, United States Serve Robotics Full time

    Job DescriptionJob DescriptionAt Serve Robotics, we are reimagining how things move in cities. Our personable sidewalk delivery robot, Serve, is our vision for the future of delivery. It’s designed to take deliveries away from congested streets and onto underutilized alleys and sidewalks. Serve reduces emissions, relieves traffic, and makes deliveries both...

  • Corrosion Engineer I

    2 days ago

    Los Angeles, California, United States ENTRUST Solutions Group Full time

    Job SummaryWe are seeking a skilled Corrosion Engineer I to join our team at ENTRUST Solutions Group. As a Corrosion Engineer I, you will be responsible for performing basic to intermediate corrosion and cathodic protection designs, participating in field data collection teams, and interacting with customers and vendors.Key ResponsibilitiesDesign and...

  • Sales Manager/Senior Account Executive

    3 months ago

    Los Angeles, United States Sorting Robotics Full time

    Job DescriptionJob DescriptionJob descriptionSorting Robotics Inc. is seeking an experienced and motivated Sales Manager/Senior Account Executive to join our team. As a Sales Manager/Senior Account Executive, you will be responsible for driving sales and managing key accounts for our robotic innovations in the legal cannabis market in the US and...

Robotics Field Engineer I

4 months ago

Los Angeles, United States Bear Robotics, Inc. Full time
Job Title: Robotics Field Engineering I
Department: Robotics Field Engineering
Job Level: L3
FLSA: Exempt

Job Summary:

The position will deploy robots in a wide variety of industry settings as well as provide customer support both remotely and in person. This position will maintain robots and conduct basic to advanced field repairs of robots.

Key Duties/Responsibilities:
  • Install and set up robots in various industry settings according to site specific requirements and specifications. Including but not limited to: restaurants, senior living communities, hotels, casinos, corporate campuses, sports venues, and more.
  • Communicate robot deployment plans with the company's customers.
  • Collaborate with on-site customer contacts to ensure seamless integration of the robot into existing workflows.
  • Conduct thorough testing of the robot to ensure optimal performance and functionality.
  • Train end users on day-to-day operational use, upkeep, maintenance, and troubleshooting of the robot.
  • Monitor and evaluate operational performance of customer robots during the deployment phase, recommending improvements to end users as needed.
  • Ensure all support activities meet the planned time, cost and customer requirements.
  • Ensure customer success by maintaining strong relationships and regular communication with the three pillars of our customer base: owners, operators and guests.
  • Provide comprehensive customer support for both remote and onsite assistance.
  • Respond promptly to both customer inquiries and technical support requests, addressing any issues or concerns.
  • Answer incoming calls on the company's customer hotline. Providing immediate support for robot operations.
  • Reliably maintain current and accurate records of all customer support activities in the CRM.
  • Meticulously maintain asset tracking records.
  • Perform root cause analysis to determine reasons for product failures and execute corrective actions.
  • Troubleshoot and diagnose technical issues with robots.
  • Document and escalate customer support issues to second level support as needed.
  • Collect and present product feedback, providing the "voice of customer" to internal teams.
  • Occasionally test prototype product features to determine acceptability and recommend modifications.
  • Carry out timely repairs to minimize downtime and maximize operational efficiency. Conduct Level 1 repairs to robots in the field.
  • Perform routine maintenance tasks on deployed robots, including software updates, hardware inspections, and component replacements.
  • Stay updated with the latest advancements in robotics technology, industry trends, and best practices.
  • Contribute to the enhancement of existing products and systems by providing feedback and suggestions for improvements.
  • Participate in knowledge sharing activities and training programs to expand expertise and skills.
  • Ability to work flexible hours as our customers cover many industries and operating hours can vary day to day.
  • Performs other related duties as assigned.
  • Adhere to safety protocols and regulations during robot deployments.
  • Identify and address potential safety hazards, taking appropriate measures to mitigate risks.
  • Perform other related duties or specialized areas as assigned.
Supervisory Responsibilities:
  • None
Required Skills/Abilities/Qualifications:
  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Excellent organizational skills and attention to detail.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Ability to read and occasionally edit code
  • Great troubleshooting skills and ability to work under pressure
  • Have a current, valid driver's license and a clean driving record
  • Strong analytical and problem-solving skills.
  • Ability to function well in a high-paced and at times stressful environment.
  • Proficient with Google Suite or related software.
  • Proficient with Slack
  • Ability to work independently
Preferred Skills/Abilities/Qualifications:
  • Experience with the Linux Terminal
  • Restaurant/Hospitality experience preferred
  • Previous customer service experience preferred
  • Experience with data visualization tools such as Looker, Tableau or PowerBI
Education/Experience:
  • Bachelor's Degree or equivalent experience in computer science, software engineering, electrical engineering, robotics engineering or other engineering discipline.
  • Experience in a customer facing tech role.
Physical Requirements:
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Prolonged periods of sitting/standing at a desk and working on a computer. The employee routinely is required to sit; stand, walk; talk and hear; use hands to keyboard
  • Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
  • Overnight travel to other office locations and customer sites (up to 80%).
  • Ability to lift 80 lbs.


The pay range for this position is $65K-$75K base salary. Pay is dependent on the applicant's relevant experience.

Bear Robotics, Inc. is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state or federal law or local ordinance.