Customer Service Representative

6 days ago

Lancaster, United States Time Doctor LLC Full time
Time Doctor empowers individuals to achieve their best performance, no matter where they work. With a worldwide, distributed team spanning 31 countries and over 280,000+ active users who swear by our product's ability to enhance visibility, profitability, and employee engagement.

As one of the most premier companies, we are notorious for providing our renowned clients with superb customer support. Here, we listen to everyone and welcome their input. We succeed as a team, placing our telecommunication clients at the top of everything we do. Thanks to our Customer Service Representative team, we are able to create value, maximize services, and improve overall business performance for our clients

Our devoted Customer Service Representative team sets us apart from our competitors. Their authentic, personable demeanor quickly transpires to potential customers and is without a doubt why we exceeded our client's sales expectations. We are projecting to transcend our profit margins even further in the upcoming years. We are actively looking for positive, enthusiastic candidates to join our Customer Service Representative team

Primary Responsibilities of the Customer Service Representative:
  • Assist customers firsthand with a genuine, engaging nature to enhance their purchasing experience, increasing customer satisfaction, and customer retention
  • Identify, troubleshoot, and resolve customer's conflicts by providing optimal sale solutions based on their needs and concerns
  • Oversee sales transactions to ensure they are completed correctly, and installation dates placed promptly
  • Act as a liaison between our existing internal clients and their potential new external customers by being the direct point of contact that ensures the satisfaction of the customer's new services
  • Retain product knowledge by actively participating in ongoing training and development workshops with our fellow customer service and sales team
  • Collaborate with fellow customer service associates and sales team to determine the most effective way to generate and increase revenue and services for our clients
Customer Service Representative Skills Preferred:
  • Excellent active listening and effective empathetic communication
  • Quick-learner and exceptional at problem-solving and critical thinking
  • Self-motivated and capable of operating in intense, fast-paced dynamics
  • Team-spirited and flexible in working independently or in a team
  • Desire to partake in professional development and has a growth mind-set
Basic Qualifications We Look For In A Customer Service Representative:
  • High School Diploma or comparable certification
  • Bachelor's Degree in Communications or Business Management preferred
  • Experience in customer service, sales, or retail
  • Reliable Transportation
  • Flexible availability
Job Type: Full-time, Part-time

Pay: $26.89 - $35.00 per hour

Expected hours: 40 per weekBenefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • On-the-job training
  • Paid time off
  • Professional development assistance
  • Referral program
  • Vision insurance
Schedule:
  • 8 hour shift
  • Day shift
  • Monday to Friday
Education:
  • High school or equivalent (Required)
Experience:
  • Customer service: 1-3 years (Required)

Work Location: Remote

  • Customer Service Representative

    3 weeks ago

    Lancaster, United States Staffing Service USA Full time

    As a Customer Service Representative, you will be responsible for addressing customer inquiries, resolving issues, and providing support via phone, email, or chat. You will act as a liaison between the company and our customers, ensuring that all inq Customer Service Representative, Customer Service, Representative, Retail, Staffing, Service

  • Customer Service Representative

    4 weeks ago

    Lancaster, Ohio, United States U-Haul Full time

    Customer Service Representative Job DescriptionAre you a people person looking for a rewarding career? U-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of U-Haul's exceptional service, ensuring customers receive the help they need on their journeys. Your...

  • Customer Service Representative

    4 weeks ago

    Lancaster, Pennsylvania, United States VIMO INC Full time

    Customer Service RepresentativeAt VIMO INC, we are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences through inbound and outbound calls, email, and online chat inquiries. You will also manage customer accounts, provide...

  • Customer Service Representative

    4 weeks ago

    Lancaster, Pennsylvania, United States PeopleShare Inc Full time

    Job SummaryWe are seeking a highly skilled and motivated Customer Service Representative to join our team at PeopleShare Inc. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to customer inquiries, and resolving issues in a timely and professional manner.Key...

  • Customer Service Representative

    2 months ago

    Lancaster, United States Circle K Full time

    Circle K - 2343 W Ave J [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment for...

  • Customer Service Representative

    4 weeks ago

    Lancaster, Ohio, United States OUCU Financial Full time

    Member Service RepresentativeAre you passionate about delivering exceptional customer service and building strong relationships with members? We're seeking a highly motivated and customer-focused Member Service Representative to join our team at OUCU Financial.About the Role:As a Member Service Representative, you will be the face of OUCU Financial,...

  • Customer Service Representative

    4 weeks ago

    Lancaster, California, United States Domino's Pizza LLC Full time

    Domino's Pizza Team Member Job SummaryAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing exceptional customer service and creating a positive experience for our guests. Your key responsibilities will include:Greeting customers and providing them with a positive and engaging experienceTaking customer orders using...

  • Customer Service Representative

    4 weeks ago

    Lancaster, South Carolina, United States Domino's Pizza LLC Full time

    Domino's Pizza Team Member Job SummaryAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing exceptional customer service and ensuring a positive experience for our customers. Your key responsibilities will include:Greeting CustomersTaking OrdersCleaning and Maintaining the Front of the StoreEnsuring Orders are...

  • Customer Service Representative

    1 month ago

    Lancaster, Pennsylvania, United States Symmetry Financial Group - Gary Uyemura Full time

    Unlock Your Earning PotentialAre you ready to take your career to the next level and earn a system-driven income?Join Symmetry Financial Group - Gary Uyemura as a Customer Service Representative and discover a proven turnkey system that delivers consistent results and allows you to grow into your full potential.As a Customer Service Representative, you will...

  • Sr Customer Service Representative

    4 months ago

    Lancaster, United States Genuine Parts Company Full time

    SUMMARY Under limited supervision, the Senior Customer Service Representative responds to customer inquires and places customer orders to ensure customer expectations are accurately determined and met. This role has in-depth knowledge of the company's products and services. The Senior Customer Service Representative develops and broadens relationships with...

  • Customer Service Representative

    4 weeks ago

    Lancaster, Pennsylvania, United States The UPS Store Full time

    Deliver Exceptional Customer ServiceWe are seeking a highly motivated and customer-focused individual to join our team as a Part-Time Customer Service Representative at The UPS Store. As a key member of our retail team, you will be responsible for delivering world-class customer service to all of our retail customers by receiving and processing packages for...

  • Customer Service Representative

    4 weeks ago

    Lancaster, Pennsylvania, United States TFB Hospitality Full time

    Job Summary:We are seeking a skilled Customer Service Representative to join our team at TFB Hospitality. As a Host, you will be the first point of contact for our guests, providing exceptional service and ensuring a positive experience from the moment they arrive.Key Responsibilities:Greet guests upon entry and provide accurate wait timesManage the flow of...

  • Customer Service Representative

    4 weeks ago

    Lancaster, South Carolina, United States Founder Federal Credit Union Full time

    At Founder Federal Credit Union, we are seeking a dedicated and compassionate Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional service to our members, addressing their concerns, and resolving issues in a timely and professional manner.Key Responsibilities:Provide personalized support to members...

  • Customer Service Representative

    4 weeks ago

    Lancaster, Pennsylvania, United States FYZICAL Therapy and Balance Centers Full time

    Job SummaryFYZICAL Therapy and Balance Centers is seeking a highly skilled and compassionate Customer Service Representative to join our team in Lancaster, PA. As a key member of our front office team, you will be responsible for providing exceptional patient care and ensuring a seamless experience for our clients.Key ResponsibilitiesManage patient...

  • Customer Service Representative

    2 weeks ago

    Lancaster, Pennsylvania, United States Penn Medicine Lancaster General Health Full time

    Job SummaryWe are seeking a skilled Customer Service Representative to join our team at Penn Medicine Lancaster General Health. The ideal candidate will possess excellent communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.Responsibilities:Provide complete and accurate patient registration, including...

  • Customer Service Representative

    4 weeks ago

    Lancaster, Pennsylvania, United States Michaels Stores Full time

    Job SummaryAs a Customer Service Representative at Michaels Stores, you will be responsible for delivering exceptional customer service, helping customers shop our store, and finding what they're looking for. You will ensure all customers receive a fast and friendly checkout experience. Your duties will include completing truck unloading and merchandise...

  • Customer Service Representative

    2 weeks ago

    Lancaster, United States Caliber Collision Centers Full time

    Service Center Lancaster OUR COLLISION CUSTOMER SERVICE REPRESENTATIVE FOR THIS POSITION CAN MAKE UP TO: $17.00 - $18.00 per hour! BENEFITS OF JOINING CALIBER Benefits from day one: Immediately eligible for medical, dental and vision Industry Comparable Pay - Paid weekly and eligible for overtime Paid Vacation & Holidays - Begin accruing day 1 Career...

  • Patient Financial Services Customer Service Representative

    4 weeks ago

    Lancaster, Pennsylvania, United States Lancaster General Full time

    Job Title: Patient Financial Services Customer Service RepresentativeJob Summary: We are seeking a highly skilled Patient Financial Services Customer Service Representative to join our team at Lancaster General. As a key member of our revenue cycle team, you will be responsible for providing exceptional customer service to our patients and their families,...

  • Sales Representative

    1 month ago

    Lancaster, Pennsylvania, United States Jobot Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Inside Sales Representative to join our team in Wheatland, PA. As a key member of our sales team, you will be responsible for delivering exceptional customer service, driving sales growth, and contributing to the achievement of organizational objectives.Key ResponsibilitiesDevelop a thorough...

  • Customer Service Representative

    8 hours ago

    Lancaster, United States flyADVANCED Aviation Group Full time

    Job Description/ResponsibilitiesProvide professional, cheerful, and welcoming service to all customers and visitors, ensuring their expectations are exceeded. Represent flyADVANCED's commitment to quality and exceptional service.Handle all customer communication, including incoming phone calls, emails, and service requests. Key responsibilities...