Customer Service and Sales Advisor
3 months ago
Job SummaryThe Customer Service and Sales Advisor serves as part of the front line team at EPB that provides courteous, efficient, and accurate customer service. This team handles connects, disconnects, installs, removals, or changes to EPB services, account inquiries, credit arrangements, outage reporting, and processing customer payments, etc. The Customer Service and Sales Advisor is also responsible for residential fiber optics sales, signing up new Fiber Optics customers as well as making changes to customer accounts and up-selling new products or services when appropriate. The Customer Service and Sales Advisor is also responsible for first-level troubleshooting for Fiber Optics customer issues. Customer Service and Sales Advisors are considered disaster recovery employees and, as such, are required to work periodically from home and must meet the requirements of the "Work at Home Call Center Policy."Duties and ResponsibilitiesProvide effective and timely resolution of a broad range of customer inquiries and requestsStrive for first-time resolution of customer issuesComplete on-going training to stay abreast of products, service, and policy changesStrike a positive and cooperative tone with both customers and coworkersDemonstrate best judgment in adjusting complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigationIncrease the customer experience by providing information on new products, rate plans, and services through up-selling opportunitiesProvide customers information by accessing a variety of database systemsProcess customer payments as neededAvailable to work first, second or third shift; Work overtime 70% of the time when askedMust be available to work mandatory overtime when requiredEducation and ExperienceAssociates degree or equivalent experience requiredTwo plus years of related customer service experience, preferably in a call center environmentBasic knowledge of office tools provided on each PC (Word, Excel, Access, and Powerpoint)Working knowledge and experience in Intranet software and MicrosoftCertifications and Other RequirementsSuccessfully pass sales and call center pre-employment assessments
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Customer Service and Sales Representative
8 hours ago
Chattanooga, Tennessee, United States EPB Full time{"Job Title": "Customer Service and Sales Advisor", "Job Summary": "At EPB, we are seeking a highly skilled Customer Service and Sales Advisor to join our team. As a key member of our front-line team, you will provide exceptional customer service and sales support to our residential customers. Responsibilities: * Provide timely and effective resolution of...
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Service Advisor
1 week ago
Chattanooga, Tennessee, United States BMW of Chattanooga Full time{"Job Title": "Service Advisor", "Job Description": "Service Advisor RoleAbout the Role:We are seeking a skilled Service Advisor to join our team at BMW of Chattanooga. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support.Key Responsibilities:Schedule service appointments and obtain customer...
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Service Advisor
2 days ago
Chattanooga, Tennessee, United States BMW of Chattanooga Full timeJob Title: Service AdvisorAbout the Role:We are seeking a highly skilled Service Advisor to join our team at BMW of Chattanooga. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support throughout the service process.Key Responsibilities:Schedule service appointments and obtain customer and vehicle...
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Customer Service Representative
2 days ago
Chattanooga, Tennessee, United States EPB Full time{"Job Title": "Customer Service and Sales Advisor", "Job Summary": "At EPB, we are seeking a highly skilled Customer Service and Sales Advisor to join our team. As a key member of our front-line team, you will provide exceptional customer service and sales support to our valued customers. Responsibilities: * Provide timely and effective resolution of...
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Roofing Advisor
3 months ago
Chattanooga, United States Northpoint Roofing Systems Full timeJob DescriptionJob DescriptionRoofing AdvisorOur Roofing Advisors are roofing professionals who use drone technology as well as ladders and visual inspections to diagnosis roof damage and advise homeowners on best next steps to repair or replace their roof. If a decision is made to submit a claim to the homeowners insurance provider, the Roofing Advisor will...
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Roofing Advisor
2 months ago
Chattanooga, United States Northpoint Roofing Systems Full timeJob DescriptionJob DescriptionNorthpoint Roofing Systems, a renowned roofing company known for its commitment to excellence, customer satisfaction and ranked 653 on the prestigious Inc. 5000 list along with a 26th position in the competitive construction sector is looking for a Roofing Advisor to work out of the Chattanooga, Tennessee location.Our Roofing...
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Roofing Advisor
4 weeks ago
Chattanooga, United States Northpoint Roofing Systems Full timeNorthpoint Roofing Systems, a renowned roofing company known for its commitment to excellence, customer satisfaction and ranked 653 on the prestigious Inc. 5000 list along with a 26th position in the competitive construction sector is looking for a Roofing Advisor to work out of the Chattanooga, Tennessee location. Our Roofing Advisors are committed company...
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Service Advisor
4 months ago
Chattanooga, United States BMW of Chattanooga Full timeJob Description Purpose: · The Service Advisor is responsible for scheduling service work in the service department and for selling additional needed service to customers. Duties and Responsibilities: · Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible. · Greets customers in a timely, friendly...
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Financial Advisor In Training
4 months ago
Chattanooga, United States Robert W. Baird & Co. Full timeBaird is seeking talent interested in becoming a Financial Advisor through our Financial Advisor Training Program (FATP). FATP is a 5-month long training program designed to prepare Financial Advisor Trainees who are new to the career path and industry. The program provides wealth management training intensive preparation followed by ongoing support and...
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Service Advisor
4 months ago
Chattanooga, United States Sonic Automotive Full timeJob DescriptionJob DescriptionCompany DescriptionAt BMW of Chattanooga, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on,...
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Sales Associate
2 weeks ago
Chattanooga, Tennessee, United States PCRK Group Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Sales Associate to join our team at PCRK Group. As a Sales Associate, you will play a critical role in driving sales growth and delivering exceptional customer experiences.Key ResponsibilitiesDrive membership sales and member retention through effective sales strategies and customer...
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Customer Service Representative
2 weeks ago
Chattanooga, Tennessee, United States J and H Family Stores Full timeKey Responsibilities:1. Provide exceptional customer service to ensure a positive shopping experience.2. Process transactions accurately and efficiently using a computerized Point of Sale system.3. Maintain a clean and organized store environment, including stocking shelves and receiving merchandise.4. Balance cash drawers and perform light paperwork duties...
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Customer Benefit Advisor I
1 week ago
Chattanooga, Tennessee, United States Unum Group Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Benefit Advisor I. In this role, you will be the primary point of contact for our customers, providing accurate and timely information on benefits, claims, and policy administration.Key ResponsibilitiesProvide exceptional customer service, responding...
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Financial Advisor In Training
4 months ago
Chattanooga, United States Robert W. Baird & Company, Inc. Full timeAcquire new assets through targeted business development efforts. Analyze clients financial circumstances; including investment portfolios, assets, and liabilities. Develop financial plans and makes recommendations to clients, considering clients s Financial Advisor, Financial, Training, Advisor, Pharmaceutical Sales, Insurance Sales, Banking
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Account Representative
3 weeks ago
Chattanooga, Tennessee, United States Total Quality Logistics Full timeAbout the Role:As a key member of our Sales Team at Total Quality Logistics, you will play a vital role in driving revenue growth and delivering exceptional customer experiences. You will embark on an accelerated training program to gain in-depth knowledge of our industry and company culture. Upon completion, you will become a dedicated Account...
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Retail Sales Associate
2 weeks ago
Chattanooga, Tennessee, United States Bargain Hunt Full timeAbout UsBargain Hunt is a dynamic retail company that values customer satisfaction and employee growth. We are committed to providing an exceptional shopping experience for our customers and a supportive work environment for our Team Members.Job SummaryWe are seeking a highly motivated and customer-focused Sales Team Member to join our team. As a Sales Team...
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Pre Planning Advisor
4 months ago
Chattanooga, United States Service Corporation International Full timeJob DescriptionJob DescriptionWe are seeking a Pre Planning Advisor to join our team! You will deliver personalized investment solutions to help clients work toward their long-term financial goals.Responsibilities:Advise clients on investment strategies and other financial decisionsAssess clients' assets, liabilities and overall financial...
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Financial Advisor
1 month ago
Chattanooga, United States Corebridge Financial Full timeWe're passionate about excellence. Corebridge Financial Services has been helping Americans plan for and enjoy a secure retirement for more than half a century. We are an industry-leading provider of financial planning tools for community members who work in healthcare, higher education, K-12, government, and other not-for-profit institutions. This position...
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Arborist Sales Representative
24 hours ago
Chattanooga, Tennessee, United States Tree Service Full timeJob Title: Arborist Sales RepresentativeWe are seeking a highly skilled and experienced Arborist Sales Representative to join our team at Tree Service. As a key member of our sales team, you will be responsible for generating sales opportunities, meeting sales goals, and creating 100% positive customer interactions.Key Responsibilities:Survey residential and...
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Part Time Store Associate
1 week ago
Chattanooga, Tennessee, United States Gordon Food Service Full timeJoin Our Team as a Part Time Store AssociateGordon Food Service is a leading retail division of Gordon Food Service, offering a fast-paced environment that lets you balance your life and foster development for future growth.Key Responsibilities:Provide superior customer service to our valued customersWork on your own or within a team to achieve sales and...