Office Professional/Receptionist

2 months ago

Sugar Land, United States Memorial Hermann Health System Full time

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Summary

Position is responsible for maintaining the day to day operations of a department and it's respective leadership team.

Role requires daily onsite presence Monday through Friday at the Memorial Hermann Tower, located at 929 Gessner.Job Description

Minimum Qualifications

Education: None

Licenses/Certifications: None

Experience / Knowledge / Skills:

  • Must have three (3) or more years of experience in an administrative office setting.
  • Strong verbal and written communication skills; excellent customer service skills.
  • Highly proficient in Microsoft Office suite (Excel, Word, Outlook, PowerPoint) including Workday, EPSI, ReportSafe, and Vizio.
  • Ability to handle confidential and sensitive information and situations with the highest degree of integrity, confidentiality and professionalism.
  • Demonstrated ability to work independently with minimum supervision using self-initiative and discretion.
  • Basic financial analysis understanding.
  • Strong interpersonal skills, able to work as part of a team environment.
  • Strong problem-solving skills.
  • Organizational and time-management skills.
Principal Accountabilities
  • Collaborate with management to complete necessary projects; work independently on prior delegated tasks.
  • Ensure an organized, clean, and tidy workspace.
  • Maintain and re-stock office supplies as needed.
  • Monitor and use office equipment and materials (computers, printers, fax machines, copiers, physical files, etc.).
  • Answer phones, direct calls, take and deliver messages as needed; prepare outgoing mail sort and deliver incoming mail to appropriate persons.
  • Help to immediately resolve and mediate customer complaints.
  • Arrange and schedule meetings, appointments, and events for management, including coordinating calendars and securing meeting spaces; plan travel arrangements for out of town conferences; keep calendars and remind all parties of upcoming events.
  • Take meeting notes and transcribe into email, document, or spreadsheet form, as needed.
  • Review invoices and check for relevancy and accuracy.
  • Review cost center statements and help manage the department budget.
  • Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann's service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.

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