Assistant General Manager
1 week ago
Assistant General Manager - Washington, DC Job Category : Management Requisition Number : ASSIS002157 Apply now Posted: August 30, 2024 Full-Time Locations Showing 1 location 630018-West End Tatte West End 1200 New Hampshire Ave NW Washington, DC 20036, USA 630020-Dupont Tatte Dupont 1301 Connecticut Ave Washington, DC 20036, USA 630023-Capitol Crossing Tatte Capitol Crossing 250 Massachusetts Avenue Washington, DC 20001, USA 630026-City Center Tatte City Center 1090 I St NW Washington, DC 20001, USA 630028-Foggy Bottom Tatte Foggy Bottom 2129 I Street NW Washington, DC 20037, USA 630033-City Ridge Tatte City Ridge 13 Ridge Square Washington, DC 20016, USA 630034-14th Street Tatte 14th Street 1400 W Street NW Washington, DC 20009, USA 630037-Reston 11910 Market Street Reston, VA 20190, USA When you step inside a Tatte Bakery & Café you instantly feel comfortable and inspired. It’s a space where you can be yourself. You will be surrounded by the best of everything: authentic, caring and unique Tatte family members, delicious pastries, savory dishes, fresh ingredients and amazing coffee. Every day we strive to provide our guests with an exceptional experience at every opportunity. If you love and care about people and coffee, we want you The Assistant General Manager will work with a passionate team of Front of the House team members on an opening, mid or closing shift dedicated to the overall guest experience. In the absence of the GM, the AGM will assume all GM responsibilities. The AGM will work side by side with the front-of-the-house team by leading and inspiring them to exceed our guests’ expectations at every opportunity. This will be achieved by providing exceptional service that is authentic, genuine, warm and welcoming while upholding the execution of Tatte service and product standards. Summary of Responsibilities Supports the GM in ownership of the business and ensuring that the day to day operations run smoothly Models authentic, warm guest experience and instills great service in team Successfully identifies individuals that embody Tatte’s cultural values and supports recruiting, hiring, and training of new talent to ensure outstanding guest service Demonstrates people performance management skills with the ability to identify talent and develop managers and hourly team members Possesses capability to lead and navigate hard conversations Continuously upholds Tatte brand and visual standards Leads team members through effective and efficient operational execution Ensures Food Safety in the café Supports the GM in café-level change management activities to ensure effective and accurate communication of new product, service and operational information Contributes to food, labor and controllable costs that are consistently within company guardrails Other duties as assigned Working Conditions / Essential Functions Ability to work a flexible schedule based on business needs (including but not limited to, days, evenings, weekends, holidays, and as emergencies arise) Able to work ten hour-plus shifts, plus ability to stand, sit, squat or walk for extended periods of time, walk up and down stairs, and read Able to grasp, reach overhead, push, lift and carry up to 50 pounds. Position Requirements Minimum 1 year of experience working as a manager, preferably in a high-volume, full service and/or polished fast casual restaurant Ability to work well under pressure in a fast paced, ever changing work environment Excellent verbal and written communication skills Highly organized with strong attention to detail High integrity and professionalism High School education or equivalent Preferred Skills Hospitality Education: B.S. in Hospitality Management and/or A.S. Hotel and Restaurant Management Proficient in Microsoft Office including Word, Excel, Outlook Previous experience working with UltiPro, Toast - POS System, CrunchTime/TeamworX ServSafe, Allergen and ChokeSaver Certifications Our Benefits and Perks Competitive pay (typically AGM pay ranges from $62k-$74k, depending on experience) Quarterly bonus program Paid vacation and sick time 401(k) (with a vesting match) Free EAP employee assistance programs Flexible schedule with no late nights Health, dental and visual insurance Internal English and Spanish classes Free meals and drinks Exciting potential for growth Please note that we hire managers for the greater DC market, and while we strive to place them in cafes that are convenient to them, we do not guarantee placement at specific cafes. #J-18808-Ljbffr
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