Banquet Server-On Call-

1 month ago

Atlanta, United States StepStone Hospitality Full time
Administration
  • Prepare all dressings and cold sauces.
  • Ensure quality guest service and comfort at all times by monitoring the area continuously.
  • Have a comprehensive knowledge of all menu items, specials, beverages, wines, etc.
  • Serve all items utilizing appropriate China, glassware, silverware, garnish, and condiments.
  • Assist servers and set up housepersons if needed.
  • Immediately relay all guest complaints and compliments to management.
  • Maintain health and sanitation standards.
  • Maintain safe serve regulations when serving alcoholic beverages.
  • Assist in setting tables with linen and basic silver and glass maintaining high standard of presentation.
  • Assist in breaking down events and cleaning rooms after functions.
Support
  • Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.
  • Ability to scrupulously follow all StepStone and hotel policies and procedures.
  • Attend required meetings.
  • Personal Effectiveness
  • Projects and assignments are completed thoroughly, professionally, and with care.
  • Adjusts to high-pressure conditions and is open to change.
  • Assumes responsibility for personal growth and development.
  • Conducts himherself (acts and dresses) professionally at all times; sets standards for all associates.
Communication
  • Understands and communicates the StepStone Mission and Core Values.
  • Expresses ideas and conveys information clearly, effectively, and professionally.
  • Actively listens to others.
  • Conveys company information, decision, or problems to appropriate parties on a timely basis.
  • Works to resolve disagreements and is respectful of peers and co-workers.
These are required of every associate.
  • Minimum lifting of 50 pounds.
  • Pushing, bending, stooping, upward reaching, manual dexterity.
  • Hearing, writing, typing.
  • Minimum pulling of 50 pounds.
  • Other duties may be assigned.
  • Additional responsibilities specific to you are:
  • Must have a comprehensive knowledge of all hotel departments and functions.
  • Must have a knowledge of applicable Federal, state, and local health, safety, and legal regulations.
  • High school education and relevant training and experience preferred.
  • CPR training and first aid training preferred.
  • Additional language ability preferred.

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