Front Desk Manager

4 months ago


Milwaukee, United States Hotel Resource Full time

**Hospitality - Hotel, Management, Admin - Clerical**

**Front Desk Manager (Guest Reception - AAA Four Diamond New Hotel)**

Front Desk Manager (Guest Reception - AAA Four Diamond New Hotel) Concord Hospitality Wauwatosa WI

**Front Desk Manager (Guest Reception - AAA Four Diamond New Hotel)**

**Company:**

Concord Hospitality

**Location:**

2300 North Mayfair Road

53226

US

**Category:**

Hospitality - Hotel, Management, Admin - Clerical

**Degrees Required:**

Not Specified

**Employment Type:**

Full-Time

**Manages Others:**

No

**Requirements:**

Your Path Begins Here

At Renaissance Hotels, inspiration comes from the unexpected. Embrace spontaneity and discovery, and celebrate connection with the destination. Join a welcoming and motivated team of Ambassadors who embody the spirit and style of the local neighborhood.

Renaissance Milwaukee West, a new premium distinctive hotel is seeking an energized and curious minded Front Desk Manager (Rooms Operations Manager) to join our Reception Team.

The hotel is managed by Concord Hospitality Enterprises, one of the most respected franchisees in the industry. At Concord, we strive to create a culture that allows us to attract and retain the best people in the industry. It's that culture that has built the outstanding team and has made us the successful company we are today.

Here are some of the great benefits of working with us:

* Competitive Pay

* 3 Weeks of Paid Time Off Annually - Begin Accruing Immediately

* 7 Paid Holidays

* Same-Day Pay Option

* Hotel Discounts Worldwide

* Comprehensive health, vision, and dental insurance with multiple plan choices to best fit your needs

* Flexible Spending Account

* Group life insurance (provided by the company)

* Voluntary short-term and long-term disability insurance

* 401(k) with company contribution free money

* Exclusive discounts on concert tickets, theme park passes, rental cars, and more

* Verizon wireless discount

* Free parking in structure and easy access to public transportation

* Complimentary and discounted food and beverage

* Safety shoe discount

* Deeply discounted dry clean services

* Clean and secure locker room for personal belongings

* Personal and professional developmental opportunities; classroom training, online training, and educational assistance program

Role Summary:

* Reporting to the Front Office Manager, the Front Desk Manager (Rooms Operations Manager) is responsible for overseeing operations under the Rooms Division, in collaboration with the Front Office Manager and the Director of Style (Housekeeping).

Responsibilities:

* Act as a liaison to the Rooms Division, supporting the Front Desk and Style (Housekeeping) Department.

* Oversee daily operations and associate performance in Reception.

* Assist in selecting, hiring, and performance management of Reception associates.

* Provide ongoing job-specific training to Reception associates.

* Assist the Director of Style (Housekeeping) and Housekeeping Rooms Operations Manager with evaluating Housekeeping associate performance, as needed.

* Provide the highest quality of service to the guest at all times.

* Assist in fulfilling special guest requests as well resolving guest complaints.

* Assist in developing, implementing, and maintaining checklists and operating procedures.

* Assist in systems implementation and related training.

* Act as Manager on Duty, when needed.

* Assist with scheduling, lobby duties, opening and closing responsibilities as requested by supervisor.

* Complete duties of various positions within the Rooms Division, as needed (for instance, work as a Guest Reception Agent, Night Auditor, or Stylist/Housekeeper).

* Work closely with Front Office Manager and Director of Style in leading daily priorities and executing to company and brand standards.

* Other duties as required.

Desired Skills and Experience:

* Leadership experience in a full service hotel.

* Flexible availability is required (including weekends).

Concord's foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We hire the best associates in the market and thus provide a great working environment for all. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.


  • Front Desk Manager

    3 days ago


    Milwaukee, Wisconsin, United States Aimbridge Hospitality Full time

    Job SummaryThe Front Desk Manager is responsible for ensuring the smooth operation of the Front Office, providing exceptional customer service, and maximizing room revenue and occupancy. This role requires a high level of attention to detail, effective communication skills, and the ability to work in a fast-paced environment.ResponsibilitiesRespond to guest...

  • Front Desk Manager

    2 days ago


    Milwaukee, Wisconsin, United States Hyatt Regency Milwaukee Full time

    Job SummaryThe Front Desk Manager is responsible for ensuring the smooth operation of the Front Office, providing exceptional service to guests, and maximizing room revenue and occupancy. This role requires a high level of attention to detail, excellent communication skills, and the ability to work effectively in a fast-paced...


  • Milwaukee, United States Aimbridge Hospitality Full time

    The Front Desk Manager is responsible for ensuring the operation of the Front Office in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenu Front Desk, Manager, Front Desk Manager, Hospitality, Reservations, Accounting

  • Front Desk Manager

    2 weeks ago


    Milwaukee, Wisconsin, United States Pfister Hotel Full time

    About the RoleWe are seeking a highly skilled and customer-focused Front Desk Supervisor to join our team at The Pfister Hotel. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.Key ResponsibilitiesProvide warm and welcoming service to guests,...

  • Front Desk Manager

    2 weeks ago


    Milwaukee, Wisconsin, United States Aimbridge Hospitality Full time

    Job SummaryThe Front Desk Manager is responsible for ensuring the smooth operation of the Front Office in a professional, friendly, and efficient manner, providing exceptional service to all guests while maximizing room revenue and occupancy.Key ResponsibilitiesSupervise and motivate Front Desk personnel to ensure excellent customer service and adherence to...

  • Front Desk Clerk

    3 months ago


    Milwaukee, United States sulekha.co.uk Full time

    Front Desk Clerk Jobs in USA & Canada *Work Experience***0 - 10 Years** *Job Role**Work Experience***0 - 10 Years** *Job Role**Work Experience***0 - 10 Years** *Job Role**Work Experience***0 - 10 Years** *Job Role**Work Experience***0 - 10 Years** *Job Role**Work Experience***0 - 10 Years** *Job Role**Work Experience***0 - 10 Years** *Job Role**Work...


  • Milwaukee, Wisconsin, United States Marcus Hotels Full time

    About the RoleWe are seeking a highly skilled and experienced Front Office Supervisor to join our team at Saint Kate - The Arts Hotel. As a key member of our front desk team, you will be responsible for ensuring that our guests receive exceptional service and have a memorable experience at our hotel.Key ResponsibilitiesSupervise and coordinate the activities...


  • Milwaukee, Wisconsin, United States Saint Kate The Arts Hotel Full time

    About the RoleWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Saint Kate The Arts Hotel. As a key member of our front office team, you will be responsible for providing exceptional customer service, supervising front desk staff, and ensuring a seamless guest experience.Key ResponsibilitiesSupervise and train front...

  • Front Desk Manager

    2 weeks ago


    Milwaukee, Wisconsin, United States Aimbridge Hospitality Full time

    Job SummaryThe Front Desk Manager is responsible for ensuring the smooth operation of the Front Office in a professional, friendly, and efficient manner, providing exceptional service to all guests while maximizing room revenue and occupancy.Key ResponsibilitiesSupervise and motivate Front Desk personnel to ensure excellent customer service and adherence to...


  • Milwaukee, Wisconsin, United States The Marcus Corporation Full time

    {"title": "Front Desk Supervisor", "description": "Job SummaryWe are seeking a skilled Front Desk Supervisor to join our team at Saint Kate - The Arts Hotel. As a key member of our front office team, you will be responsible for supervising front desk staff, greeting guests, and ensuring a unique artistic experience for all visitors.Key...

  • Front Desk Coordinator

    19 hours ago


    Milwaukee, Wisconsin, United States Preschool Academy Full time

    Front Desk Receptionist Job DescriptionPreschool Academy LLC is seeking a highly motivated and friendly individual to join our team as a Front Desk Receptionist. As the first point of contact for our academy, you will play a crucial role in creating a warm and welcoming environment for our students, parents, and staff.Job Overview: As a Front Desk...


  • Milwaukee, United States Hyatt Regency Milwaukee Full time

    Job Summary: The Front Desk Manager is responsible for ensuring the operation of the Front Office in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy. Management-level associates are expected to work as much of each workday as is...

  • Front Desk Manager

    2 weeks ago


    Milwaukee, Wisconsin, United States Aimbridge Hospitality Full time

    Job SummaryThe Front Desk Manager is responsible for ensuring the operation of the Front Office in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy.Key ResponsibilitiesGuest Service Excellence: Respond to all guest requests,...

  • Front Desk Coordinator

    17 hours ago


    Milwaukee, Wisconsin, United States HealthPlus Staffing Full time

    Job Opportunity: Front Desk Receptionist/Patient Care CoordinatorAt HealthPlus Staffing, we are seeking a highly skilled and detail-oriented Front Desk Receptionist/Patient Care Coordinator to join our team in the Greater Milwaukee area.Key Responsibilities:Provide exceptional patient care and support to our patients and staffManage front desk operations,...


  • Milwaukee, Wisconsin, United States Argus Technical Services Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at Argus Technical Services. As a key member of our administrative team, you will be responsible for providing exceptional customer service, managing front desk operations, and supporting our staff with administrative tasks.Key ResponsibilitiesFront Desk...


  • Milwaukee, Wisconsin, United States dandbcareers Full time

    Job Title: Front Desk RepresentativeJob Summary: We are seeking a highly skilled and enthusiastic Front Desk Representative to join our team at Dave & Buster's. As a Front Desk Representative, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their visit.Key Responsibilities:Deliver...


  • Milwaukee, Wisconsin, United States Hatch Staffing Full time

    Job Summary:Hatch Staffing is seeking a highly trustworthy and detail-oriented individual to fill the role of Receptionist at our office. As a key member of our team, you will be responsible for ensuring the security and integrity of our front desk operations.Key Responsibilities:Manage the security of the front desk, ensuring only authorized personnel enter...


  • Milwaukee, Wisconsin, United States Remington Full time

    {"title": "Front Desk Agent", "description": "Key ResponsibilitiesWe are seeking a highly motivated and detail-oriented Front Desk Agent to join our team at Remington. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay.Key TasksGuest Check-In/Check-Out: Greet and...


  • Milwaukee, Wisconsin, United States Hotel Metro Full time

    Job Title: Front Desk AgentHotel Metro is seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a memorable stay.Key Responsibilities:Welcoming and registering guests in a friendly and...


  • Milwaukee, Wisconsin, United States Hatch Staffing Full time

    Job SummaryThis role demands a highly trustworthy individual who can independently manage the security of the front desk, ensuring that only authorized personnel enter and exit the office. The ideal candidate will possess integrity, professionalism, and a proactive approach to maintaining a secure and organized work environment.Key ResponsibilitiesManage...