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Community Manager in Training at Americana Estates

4 months ago

Kalamazoo, United States Yes! Communities Full time

Community Manager in Training at Americana Estates

Kalamazoo, MI, USA

Req #14177 Friday, April 19, 2024 About YES YES Communities, founded in 2008, owns and operates manufactured housing communities with locations across the United States. YES takes a new approach to manufactured home communities and works to build and maintain an environment in each community that reflects their positive YES attitude. YES’s unique operating model, personal approach and strong corporate culture has garnered it the Community Operator of the Year award by the Manufactured Housing Institute for the past ten years. Our company’s leadership team has over 100 years of combined experience in the manufactured housing industry.This dedication has brought industry acknowledgement to not only our executive team, but also to every endeavor they have touched throughout the past four decades. Life at YES YES Communities strives to hire a diverse workforce that shares our vision of what a manufactured home community should be. We empower our employees to develop a strong sense of community with our residents because we know that happy, dedicated employees make the difference. Our culture is a dynamic one where leaders set clear expectations and give you the freedom to manage your goals. We invest in our employees and take pride as we watch them achieve results and make a difference in their roles every day. COMMUNITY-MANAGER-IN-TRAINING Reports To:

Regional Manager Position Overview:

This is a unique role where you will learn the ins and outs of one of the most important and highly demanding roles within the organization. You have a very important leadership role to play not only with existing team members but with the residents of our communities as well. You are expected to perform regular operational tasks such as collecting rent payments, managing supplies and marketing materials, developing team, and protecting all company assets. In addition to this, you are also the main advocate for the residents and will be the point person when it comes to resolving all complaints that come through your office. You must be able to make executive decisions under the supervision and approval of your supervisor when it comes to financial success and the overall safety and conditions of your community. Essential Functions:

Manage inventory, marketing, and advertising plans Oversee sales of new, used, and foreclosed homes Collect all rent and loan monies to meet the company delinquency rate Maximize Community occupancy and leased home income Professionally resolve resident communications and concerns Provide hands-on leadership and management to all team members Recruit, train, and develop team Create and maintain a positive Community environment including resident activities Develop and maintain positive relationships with cities, municipalities, and counties Communicate and manage policies and procedures Reply to emails within an average of 24 hours or less Create and ensure a safe work environment Protect and maintain Company assets Control expenses Maintain professional behavior which does not interfere with the individual’s work, the work of another Team Member, or the quality of life for Community Residents Assure that all vendors are on the approved vendor list and are compliant with NetVendor Conduct market surveys as required and create and implement marketing plans for ongoing success and high occupancy of community Perform and schedule all evictions, utility cut off’s and enforce adherence to all rules and regulations by all residents Attend all company meetings, training, and conferences as requested by the management Additional duties as assigned by Regional Manager and are subject to change Required Skills:

Excellent oral and written communication skills Must be self-motivated, independent, and able to work with minimal supervision Strong leadership and decision-making skills Demonstrated ability to motivate and manage team performance Computer Skills including Microsoft Office software products Team oriented with an innate ability to build community with team members both at the community level and beyond Occasional travel may be requested Must obtain or transfer state-specific licensing within 90 days of employment where applicable Education and Experience:

A valid in-state driver’s license is required High School Diploma or equivalent Property management or equivalent experience is preferred #zr The YES Difference Competitive salary | Comprehensive health benefits | Life, long and short-term disability insurance | 401(k) with company match YES I can help *YES We are a team * YES We add value * YES We build community YES Communitiesis an Equal Opportunity Employer

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