Customer Service Representative, Industrial Store

2 weeks ago


Elko, United States Norco, Inc. Full time
Company Description

Founded in 1948, Norco is headquartered in Boise, Idaho and has more than 70 branches in Idaho, Montana, Oregon, Nevada, Washington, Utah and Wyoming. As a family and employee owned company we operate the nation's largest independent gas manufacturer/distributor of welding, safety, medical equipment and supplies. Norco is proud to be among the thousands of privately-owned businesses nationwide that offer their employees a meaningful stake in the business through employee stock ownership (ESOP).

At Norco we share a common mission: "Serving You Better." Treating customers, suppliers and each other with respect and dignity is our top priority. We work hard every day to serve others and create rich lives for our employees, their families, and the communities where we work and live.

Job Description

Norco is currently seeking an individual to fill our Industrial Store Customer Service Representative position. The Industrial Store Customer Service Representative is responsible for serving walk-in customers and phone-in customers.Other responsibilities include, but are not limited to:
  • Greet customers in a professional and enthusiastic way
  • Answer telephone calls promptly
  • Demonstrate in-depth knowledge of products, placement, availability, price and use
  • Sell welding and safety products and services to customer
  • Process customer orders and accurately input customer order into the computer
  • Research products needed for customer special applications
  • Follow up on customer orders not processed correctly and remedy situation
  • Keep sales literature current and organized
  • Perform other tasks as assigned or necessary
Qualifications
  • Good working knowledge of all industrial products and gases
  • Ability to frequently lift up to 50 lbs
  • Ability to occasionally lift up to 100 lbs
  • Ability to sit, stand, or walk for extended periods of time
  • No driving violations in the past 3 years.
Additional Information

Norco offers a competitive compensation/benefit package, including:
  • Employee Stock Ownership Plan (ESOP)
  • Health, Vision and Dental Insurance
  • Health Savings Account (HSA)
  • Medical and Dependent Care Flex Accounts (FSA)
  • Life Insurance provided at no cost to employee by Norco
  • Supplemental Accident, Disease, and Life Insurance
  • Employee Tuition Reimbursement
  • 401(k) with Employer Matching
  • Wellness Program
  • Employee Discount on products sold by Norco

Norco, Inc is an Equal Opportunity/Affirmative Action Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Norco, Inc is a Drug-Free workplace.

  • Elko, United States Waste Connections Full time

    Waste Connections - 355 West Silver Street [Customer Service Representative] As a Customer Service Representative at Waste Connections, you'll: Work in conjunction with other departments to resolve customer disputes; Interview customers and record interview information into computer for customer service; Talk with customers by phone and in person, to receive...


  • Elko, Nevada, United States Albertsons Full time

    Key Responsibilities:As a Retail Sales and Store Support at Albertsons, you will be the face of the Company, interacting with valued customers in various capacities, including bagging groceries, arranging flowers, and providing excellent customer service. You will also be responsible for helping customers and fellow associates, being thoughtful and...


  • Elko, Nevada, United States Norco, Inc Full time

    Job SummaryNorco, Inc is seeking a skilled Industrial Store Production Technician to join our team. As a key member of our production team, you will be responsible for safely filling cylinders with compressed and liquefied gases, following established procedures and regulations.Key ResponsibilitiesFilling industrial and medical grade gases into cylinders,...


  • Elko, Nevada, United States Marshalls Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Retail Cleaning Associate to join our team at Marshalls Store 1247. As a key member of our store team, you will be responsible for maintaining a clean and organized store environment, ensuring a positive customer experience, and supporting the growth of your career.Key ResponsibilitiesMaintain...

  • Account Associate

    4 weeks ago


    Elko, Nevada, United States State Farm Insurance Full time

    Customer Service Role at State Farm InsuranceAs a key member of our team, you will be responsible for providing exceptional customer service to our clients. Your primary duties will include assisting customers with their insurance needs, processing policy changes and updates, and handling incoming calls and emails regarding policy inquiries and claims.Key...


  • Elko, Nevada, United States Shamrock Gift Wrap & Accessories Full time

    Job DescriptionThe Account Executive is responsible for maximizing sales growth profitably. To accomplish this, (s)he is responsible for regularly representing products and services for Shamrock Foods Company on a commission base to restaurants, resorts, hotels, and other institutional establishments through face-to-face interactions.Key...


  • Elko, Nevada, United States Big 5 Full time

    Key Responsibilities:As a Retail Sales Associate at Big 5, you will be responsible for delivering exceptional customer service and driving sales growth throughout the store. Your key responsibilities will include:• Providing a productive shopping experience for all customers• Proposing add-on sales to customers• Answering telephones and responding to...


  • Elko, United States Maverick Gaming LLC Full time

    Job Type Full-time, Part-time Description At Maverick we love the casino business, we love serving guests, and we love having fun together. We are looking for people, great people , that are ready to treat guests and each other with respect and make each day at work fun. Mav•er•ick: Someone who plays by their own rules. /'mav(?)rik/ (noun) The Slots...


  • Elko, United States Reser's Fine Foods Full time

    General Summary: Services, delivers product, and sells product to customers on assigned route.Benefits and Culture We offer a competitive compensation and benefits package designed to help employees live a healthier life, build rewarding careers and save for the future. Reser's offers choices whenever possible, because we recognize the diverse and ever...


  • Elko, United States Reser's Fine Foods Full time

    General Summary: Services, delivers product, and sells product to customers on assigned route.Benefits and Culture We offer a competitive compensation and benefits package designed to help employees live a healthier life, build rewarding careers and save for the future. Reser's offers choices whenever possible, because we recognize the diverse and ever...


  • Elko, Nevada, United States SRS Merchandising Full time

    SRS Merchandising is seeking a skilled Retail Store Merchandising Specialist to join our team. The ideal candidate will have experience in planogram maintenance, small section resets, audits, and stocking displays.Responsibilities include:• Work assignments in various retailers• Schedule store visits between the start and end dates of a project• Submit...


  • Elko, United States Ulta Beauty, Inc. Full time

    OVERVIEW: Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry’s most highly-esteemed beauty leaders share themselves, as well as their expertise. Building authentic community. Creating a real sense of belonging—even as they’re plotting a bold, strategic course of exciting innovations destined to...


  • Elko, Nevada, United States Avantic Lodging Enterprises Full time

    Job SummaryAvantic Lodging Enterprises is seeking a highly skilled Guest Service Agent to join our team. As a Guest Service Agent, you will be responsible for providing exceptional customer service to our guests, handling front desk operations, and ensuring a seamless stay for our guests.Key ResponsibilitiesRegister guests and process check-ins and...

  • Service Manager

    4 weeks ago


    Elko, Nevada, United States IMDEX Full time

    Job DescriptionIMDEX is a leading global Mining-Tech company with a market cap of $1.1 billion+. We enable successful and cost-effective operations from exploration to production, in both surface and underground applications. Our operations span North America, South America, APAC, Europe and Africa.We provide a unique solution stack extending from drilling...

  • Retail Merchandiser

    1 month ago


    Elko, Nevada, United States Acosta Group Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Retail Merchandiser to join our team at Acosta Group. As a Retail Merchandiser, you will be responsible for ensuring our client brands stand out at Walmart stores by driving product availability.Your primary goal will be to execute retail merchandising activities that connect customers with the...

  • CDL Operator

    4 months ago


    Elko, United States Evergreen North America Industrial Services Full time

    Job Type Full-time Description The CDL Operator Equipment Technician will be part of a team responsible for the safe and proper execution of Evergreen North America across all services lines. The CDL Operator Equipment Technician will be responsible for the transportation of industrial cleaning equipment and materials to and from all job sites. You will...


  • Elko, United States Marshalls Full time

     All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering. Just like working here. Everyone encourages each other and embraces the excitement that can come with change. Each shift...

  • Gold Dust West Elko

    3 months ago


    Elko, United States Jacobs Entertainment Full time

    A Legacy of Excellence Entertaining Your World Jacobs Entertainment, Inc. (JEI) is a developer, owner and operator of gaming and entertainment facilities across the United States. Core to the companys value is our commitment to ethical leadership, ou Guest Service, Cage Cashier, Guest, Cashier, Representative, Retail

  • Millwright Specialist

    1 month ago


    Elko, Nevada, United States Industrial Trade Services Full time

    Job SummaryIndustrial Trade Services is seeking a skilled Millwright Specialist to join our team. As a Millwright Specialist, you will be responsible for installing, maintaining, and repairing complex mechanical systems and equipment.The ideal candidate will have a strong background in mechanical systems, including experience with installation, maintenance,...


  • Elko, Nevada, United States Kohl's Full time

    About the RoleIn this role, you will be responsible for maintaining a safe and clean environment in all areas of the store. This includes performing daily store cleaning tasks effectively and efficiently, as well as completing operational processes as needed to provide an excellent customer experience.Key ResponsibilitiesClean all areas of the store,...