Clinical Specialist
3 months ago
Store 687, Princeton, New Jersey, United States of America Job Description Posted Friday, March 1, 2024 at 5:00 AM About Us: Want to bring the “care” back to the vision care industry? We're looking for charismatic types who are ready to be the heart of our brand. Whether it's a friendly voice over the phone or a welcoming smile when a patient walks into your store, we need individuals who are passionate about helping customers look great and see great. Pay Class: Part Time Pay Rate: $17.05 - $23.44 The Role: A Visionworks Clinical Specialist (CS) is the very face of our Exam Practice and is dedicated to ensuring the best possible journey for every patient. This person is trained and knowledgeable about eye health and preliminary testing, optics, our products/services, and managed vision care. The CS personally takes the patient through the first steps of the Visionworks experience ensuring their eye exam needs are met in a simple, human, and bold way. Maintain complete and accurate patient records before conducting preliminary testing. Introduce patient to OD and provide OD with important patient information. Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs. Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including: restocking inventory, cleaning equipment, and answering phones to meet additional patient needs. Qualifications: 6 months sales associate, 2+ years customer service supervisor, 11 months trainer experience. Pay expectation $15/hr. Related customer or patient experience preferred, but not necessary. HS diploma, GED, or equivalent related job experience. What we offer At Visionworks, we offer a generous, competitive benefits package (for our part timers, too) and exclusive employee discounts — including but not limited to Visionworks Benefits . Everyone has a story that makes them who they are. At Visionworks, we’re looking for charismatic people who can lead authentically and with their own unique voice. We are actively committed to fostering an environment where all are seen and heard equally as we embrace Diversity, Equity, and Inclusion (DE&I). Visionworks is an equal opportunity employer, committed to the hiring, advancement, and fair treatment of individuals without regard to race, color, religion, sex, age, sexual orientation, gender, national origin, ethnicity, disability, or veteran status, or any other protected status designated by federal, state, or local law. Compensation range for the roles is listed above. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses, equity, and commissions. Job Family: Contributor Job Function: Retail Incentive Plan Pay Type: Hourly Store 687, Princeton, New Jersey, United States of America #J-18808-Ljbffr
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