Applications Coordinator
6 days ago
Our client, a leading technology solutions provider, is seeking an Applications Coordinator to join their team. As an Applications Coordinator, you will be part of the Applications team supporting customers and sales reps. The ideal candidate will have strong customer service skills, be able to work independently, and have experience with Microsoft Office programs.
Job Title: Applications Coordinator - Huntersville, NC
Location: Huntersville, NC
Pay Range: Competitive salary based on experience
What's the Job?
- Interface directly with customers and sales reps on a variety of applications related issues, providing them with best solutions for their needs.
- Follow up with customers on open orders, quotes and inquiries to bring in revenue and fulfill orders
- Assist manager in scheduling applications service as required.
- Assist manager in creating technical service quotes for customers
- Process work orders
- Answer customer calls and emails
- Set up customers for classes including adding classes to the schedule, quoting, checking for available training credits, and completing registration
- Send customer quotes for on-site jobs, set up schedule
- Complete all team billing for local centers in timely manner
- Maintain inventory and ordering of training materials
- Order office supplies
- Bachelor's degree or equivalent combination of education and experience
- Ability to work independently
- Follow-through and questioning skills
- Confidence, professionalism, strong customer service and outstanding telephone skills
- Demonstrated organizational skills
- Superior proven skills with all Microsoft Office programs (Outlook, Excel, Word)
- Experience managing databases, SalesForce a plus
- Experience with ERP systems, LX a plus
- PowerPoint experience a plus
- Competitive salary based on experience
- Comprehensive benefits package including medical, dental, and vision insurance
- 401(k) retirement plan with company match
- Paid time off and holidays
- Career growth opportunities within a dynamic and innovative technology company
About ManpowerGroup, Parent Company of:Manpower, Experis, Talent Solutions, and Jefferson Wells
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells -creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
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