Business Development Representative

3 months ago

Knoxville, United States Red Stag Fulfillment Full time

About the Company:

Red Stag Fulfillment is a logistics and fulfillment organization built to enable ecommerce companies to grow and scale their businesses. Headquartered in Knoxville, Tennessee, Red Stag was born out of eCommerce with one mission: to enable our clients to grow their business by redefining the 3PL experience for both clients and employees. By leveraging technology to ensure accurate, reliable, secure, and fast shipping, we have quickly established ourselves as a world-class fulfillment and logistics company.

At Red Stag Fulfillment, we understand that our team members are our most important asset. We have grown into one of Americas best order fulfillment companies by building a team of people who are eager to be a part of our growth. To make this happen, our team members show up and give their all every day. Our core values are of paramount importance and inform and guide all our decisions. Here at Red Stag:

  • We act like we own it.
  • We sweat the small stuff.
  • We have positive attitudes.
  • We treat everyone with dignity and respect.
  • We always seek to improve.
About You:

You are the one we are looking for if:

  • You have tactful charisma.
  • You can perform at a high level with little oversight.
  • You have a growth mindset setbacks are inevitable, and wed prefer that you see them as opportunities to learn, instead of signs of your fixed limitations.
  • You are ready for responsibility and can be trusted with profit-impacting conversations.
  • You are humble.
  • You have a team mindset with rapid change and growth, you will need to work well with others to help implement positive change.
  • You are honest we expect you to be honest with us, and you should be prepared for us to be honest with you.


Overview:

The core mission of the Business Development Representative (BDR) is two-fold: (1) evaluate and nurture inbound leads and (2) outbound appointment setting targeting growing eCommerce businesses.

About the Role:

The BDR is the initial point of contact for inbound eCommerce prospects. The BDR will listen and clearly comprehend client pain points, key business drivers and fulfillment needs, determine if the clients needs fall within the parameters of RSFs capabilities, then move them through the appropriate next steps in the sales process. In addition, the BDR will identify promising eCommerce brands and work alongside the Sales and Marketing teams to secure appointments with the companys key decisionmakers.

This is a business-to-business inbound/outbound sales position with target customers being owners, CEO/COOs, and/or operations managers in the direct to consumer ecommerce space that would benefit from third-party order fulfillment outsourcing services.

Responsibilities:
  • Engage and pre-qualify inbound leads efficiently and effectively.
  • Coordinate handoff of qualified leads to Sales Executives for mid-level or better prospects.
  • Act as a resource and guide for prospective clients who do not fall into the RSF-client fit by directing them to another provider who might have a solution.
  • Input and track all interactions and progress through our CRM system (HubSpot).
  • Help develop and execute lead-generation initiatives.
  • Create and maintain an outbound target list comprised of promising eCommerce brands that align with RSFs existing and near-term capabilities.
  • Assist in the development of referral relationships.


Qualifications:

Qualifications/Requirements:

  • College degree required.
  • 1 year sales experience preferred.
  • Skilled in asking probing questions to uncover client needs.
  • Advanced Microsoft Office skills with the ability to navigate spreadsheets.
  • Ability to process complex information quickly.
  • Excellent communication skills.

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