Business Development Representative

2 hours ago


Lawrenceville, United States Vastian Full time

About UsMediaLab is a metro Atlanta-based SaaS software company. Our leading quality management software platform is used by medical laboratories in all 50 states and internationally. Our employee-friendly culture and low employee turnover help drive our continued growth. We provide excellent pay and benefits. Come join our growing teamJob SummaryThe Business Development Representative (BDR) is an entry level inside sales representative that focuses on outreach, prospecting, and subscription renewal processing. The BDR will focus on renewing current MediaLab customers in a timely manner that will ensure no lapse in current subscriptions. The BDR will learn MediaLab's processes to scope client needs, discover and expand new business opportunities and provide the sales team with follow-up tasks. The BDR's main role will be connecting with all current customers in their renewal window and proactively execute net upsell at renewal. A successful candidate will be a strongly self-motivated and driven individual who is goal-oriented, methodical, and can effectively interact with a team.Key Responsibilities and DutiesBDRs are focused on expanding smaller contract value current customers in their renewal window.Connect with current customers and learn about their business and needs.BDRs lead the renewal process for designated customersExecute on renewal contracts from first call to contract completion in advance of renewal datesEducate, answer questions, and send resources to potential customers.Contact leads and determine who qualifies.BDRs are evaluated on current customer expansion during the renewal process.QualificationsA deep desire to compete and win with customersPassionate about customer satisfaction and desire to exceed expectationsPrevious medical laboratory or related experience preferred (such as MLT, phlebotomy, or lab assistant)A commanding desire to learn and succeed in tech salesThe ability to write succinct, crisp emails and a great phone mannerAbility to gain deep product knowledge and continually learn new features, applications and more.Exceptional organization and time management skillsAbility to work with CRM softwareMediaLab is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, pregnancy status, sex, age, marital status, disability, sexual orientation, gender identity or any other characteristics protected by law.



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