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Customer Service Representative
4 months ago
Apex Systems is looking for Chat Support Specialists LOCAL to El Paso, TX. If you are interested and meet the below qualifications, please apply here
Position: Chat Customer Service Representative
Rate: $15-$17/hr.
Hours: Shifts can vary from 6:30AM- 6PM MST
Duration:4-month w/potential for conversion
Job Description:
In this position, you'll join a team of rock star professionals who are responsible for ensuring every customer interaction is a best-in-class experience. You'll combine a passion for service and discovering innovative solutions with our top-ranked training programs to help customers enjoy every drop of value within our products.
Day to Day Responsibilities:
Chat experience is required
Call center experience is needed
Multitasking- multiple applications at one time (several screens opened at one time)
90% chat 10% phone/email support
Really strong documentation skills (written)
Someone comfortable with change, they are changing/upgrading systems
Education/Experience:
High school diploma or GED preferred.
- 2-3 years customer service-related experience required.