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Internal Communications, Sr. Manager

4 months ago

Draper, United States 1-800 CONTACTS Full time

1-800 Contacts was founded in 1995 in Provo, UT. Since then, it has grown to be a business valued at over $3 billion. We invest in talent and innovation to deliver on our mission: making vision care simple and affordable. In addition to our flagship 1-800 Contacts business, we operate Liingo Eyewear, a growing direct-to-consumer online glasses retailer and Luna, a business-to-business company offering the software and business services to optical retailers, brands, and eyecare professionals. We are owned by KKR – one of the world’s largest and most successful private equity investment companies. We have built a great company and changed an industry by putting the customer first, always. The best is yet to come. Why you want this job As the Internal Communications Senior Manager, you will bring your passion for the associate experience, drive strategies that are focused on our company mission and values, and cultivate a culture of trust, transparency, and engagement.

This role will enable you to work strategically with partners across the organization, while leading and developing a team to bring new ideas and ways to communicate to our associates. This is an opportunity to showcase your ability to innovate and help drive an associate experience that motivates everyone to do their best work.

This position will report to the Chief People Officer and will manage a small team.

What you’ll do

Develop and execute a company-wide internal communications strategy that ensures our associates have the information they need to do their jobs while feeling further connected to our company’s mission and values Manage editorial calendar planning by sourcing story concepts and ideation from leaders, teams, and associates Oversee the creation of communication deliverable including presentations, briefing documents, key messages, and scripts Help maintain and enhance our new intranet – collect and prioritize feedback to make necessary adjustments to the site Partner with leaders and teams across the organization to bring associate stories to life, help foster a strong sense of belonging, and ensuring diverse voices are heard Provide support to production and planning teams for various company-wide meetings Monitor content and communication channels to continuously improve quality, consistency, and efficacy while ensuring all communications align with our company brand, mission, and values Performs other related duties as assigned Why we will love you

Bachelor’s degree in communications, journalism, or related field 6+ years experience in corporate communications 2+ years managing direct reports and/or leading cross-functional teams Ability provide consultative expertise to senior leadership on various communications topics Skilled at building relationships of trust at all levels within the organization and across teams and departments Strong ability to prioritize resources and partnerships across the organization Experience managing external agency relationships or working within an agency Experience in intranet management - experience with Interact is a plus Excellent presentation, writing, editing and proofreading skills Strong emotional intelligence and ability to adapt when needed Excellent interpersonal, collaboration, and coaching skills Excellent organizational skills and attention to detail Strong analytical and problem-solving skills Who you are

Humble Creative Resourceful Self-motivated Consultative Technical aptitude Free eye exams for your entire family Deep discounts on lenses, glasses, and other services 401(k) match Flexible PTO In-house restaurant with highly discounted meals (Steak dinner under $6) Free snacks, ice cream, and drinks every day How did you hear about this job, or were you referred by someone at 1-800 Contacts? Are you legally eligible for employment in the United States?

* -- Will you now or in the future require sponsorship for employment visa status (e.g. H-1B visa status)?

* -- Are you willing to work a hybrid schedule out of our Draper office (1-3 days/week)?

* -- Please briefly describe your experience building an internal employment brand from the ground up (4-6 sentences).

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For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file. As set forth in 1-800 Contacts’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Voluntary Self-Identification of Disability

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