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Human Resources Manager

4 months ago

El Dorado Hills, United States Serrano Country Club Full time
JOB TITLE: HUMAN RESOURCES MANAGER

DEPARTMENT: ADMINISTRATION

REPORTS TO: DIRECTOR OF FINANCE

FLSA STATUS: EXEMPT

SUMMARY:

Assist club's management staff with the recruitment, selection and orientation of new staff members. Administer payroll records and ensure that all applicable federal, state, and local wage and hour, worker's compensation and related laws are consistently complied with. Implement data collection systems and process and record salary/wage payments. Manage the club's health, retirement and other benefits programs. Conduct labor analyses, staff planning, and other studies as requested. Provide a cohesive environment bringing together all divisions of Serrano Country Club operations.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Manages the club's personnel program; assists in the development/implementation of applicable policies and procedures; processes various labor staffing reports; coordinates software applications to generate required information
  • Develops/places recruitment ads; plans recruitment strategies; screens applicants and makes hiring recommendations
  • Conducts/reviews wage and benefit surveys; proposes employee benefits enhancements to the General Manager
  • Coordinates the development and publication of the employee newsletter
  • Coordinates all employee record keeping functions
  • Continually reviews and assists in updating the employee handbook and personnel-related policies; assists in the management of the club's progressive discipline program
  • Manages the club's group insurance, unemployment and related benefits programs; communicates benefits information to staff
  • Undertakes special projects relating to job description/specification updates, performance appraisal improvements, wage/salary comparison surveys, long range staff planning, etc.
  • Keeps current with ever-changing laws and regulations relating to employees; assures compliance with these laws and regulations.
  • Advises line managers about discipline/discharge and related matters
  • Provides general property orientation for new employees; assists in the development/implementation of within department orientation and training programs
  • Manages the club's educational and referral programs for alcohol and substance abuse
  • Assists department heads in planning professional development and training programs for employees
  • Develops forecasts of short-and long-term staffing needs
  • Coordinates transfer, promotion and layoff strategies within the club
  • Liaison between HR third-party vendor, manages the relationship
  • Creates and maintains organizational charts
  • Benchmarks the clubs' employee recruitment and selection processes with others in the industry and explores new strategies as appropriate
  • Develops and maintains a library of training resources specifically designed for each position
  • Establishes employee motivation and retention programs
  • Organizes employee activities such as the Holiday Party, employee recognition functions and other outings as appropriate
  • Coordinates and facilitates the bi-weekly processing of payroll ensuring each of our staff is paid accurately, completely and on time. This process includes but is not limited to the calculation and/or processing of the Club House Charge, golf/tennis/swim lessons, personal training sessions, group exercise classes, or any other earnings by the Club's staff.
  • Compiles and adheres to departmental budget; takes corrective actions as necessary to help assure that budget goals are met
  • Oversees all work-related injury claims to ensure integrity, on-going case management and reporting compliance
  • Performs special projects or any other tasks as assigned by the General Manager or Director of Finance.
QUALIFICATIONS, SKILLS & ABILITIES:

Listed below are the qualifications that represent of the knowledge, skill and/or ability to perform this job successfully:
  • Ability to interact positively with supervisor, management, coworkers, members and the public, to promote a team effort and maintain a positive and professional approach.
  • Ability to seek out new and innovative ways to meet and respond to the needs and demands of an ever-changing, diverse staff.
  • Ability to come to work regularly and on time, to follow directions, take criticism, get along with co-workers and supervisors, treat co-workers, supervisors and member/guests with respect.
  • Must be able to work independently.
  • Must meet legal age requirements for the position.
EDUCATION AND/OR EXPERIENCE:
  • A minimum of 5-8 years related experience in an upscale environment.
  • Private club, resort and/or hospitality experience required.
  • Bachelor's degree (B. A.) from four-year college or university; preferred by not required.
LANGUAGE SKILLS:
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Ability to speak effectively to vendors/suppliers, members, and other employees of the Club.
  • Must speak and communicate in English.
  • Must be able to clearly communicate with members, management and coworkers.
COMPUTER SKILLS:
  • Working knowledge of Microsoft 365 applications; word, excel, powerpoint, outlook.
  • Familiarity with various programs like Jonas, Pacesetter and Paycom is desirable.
CERTIFICATES AND LICENSES:
  • Must provide valid document(s) to work in the US.
  • Valid California Driver License is required.
  • CPR/First Aid certified preferred, but not required.
WORK ENVIRONMENT: The work environment at Serrano Country Club ranges from wintertime lows of 30 degrees to summer time highs to 105+ degrees. While performing these duties the employee may be exposed to outdoor and inclement weather conditions.

PHYSICAL DEMANDS: While performing the duties of this job, the employee must be able to:
  • Bend, reach with hands and arms.
  • Climb or balance; stoop or kneel.
  • Lift 10-15 lbs.
  • Sit, stand and walk for long periods of time.
  • Reasonable accommodations made to enable individuals with disabilities to perform the essential functions.