PT Front Desk Agent

1 month ago


Scottsdale, United States Hilton Hotel Event & Conference Center Full time
The Hilton North Scottsdale at Cavasson is currently seeking a friendly and outgoing individual to join our Front Desk team for PM shifts Ideal candidates have flexible availability, excellent customer service skills, great attention to detail, and a desire to ensure an exceptional guest experience. In this position, you will have several opportunities to brighten someone's day Come see why our employees love it here

Primary Responsibilities:
  • Efficiently register and check out to all guests.
  • Follows proper billing and cash handling procedures.
  • Displays high-level competency in the property management systems.
  • Interacts with guests in a manner that is professional, ethical, and customer service driven.
  • Follows the proper work environment procedures.
  • Ability to communicate effectively.
  • Must be stationary for up to 8 hours.
  • Must have the ability to move/transport up to 25 lbs.
  • Provides excellent concierge services to guests
  • Answers all phones professionally and courteously.
  • Other duties as assigned by Management.
Qualifications, Education, Experience, Skills, and Abilities:
  • Customer service skills
  • Professional demeanor
  • Organizational skills
  • Effective Communication skills
  • Initiative and creative problem-solving skills
  • Must be familiar with the city and the attractions that it offers
  • Flexible availability (days, evenings, weekends, holidays)
  • Hilton ONQ experience is highly preferred


The Hilton North Scottsdale at Cavasson is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work-life balance and by providing development opportunities. We are proud to be a Drug-Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment
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