Patient Services Representative
4 months ago
Overview Hello humankindness Dignity Health Medical Group is the employed physician group of Dignity Health Arizona. Dignity Health Medical Group (DHMG) employs approximately 200 providers and 500 support staff that cover a wide variety of specialties. The medical group has had tremendous success over the past few years and now provides more than 73 sub-specialty services. The physicians provide clinical services in their areas of specialty and many serve in pivotal academic research and leadership roles.DHMG is also heavily involved in preparing tomorrow's healthcare providers. Clinical services are complemented with translational and bench research to augment medical education for residents and students. If you are committed to social justice, health equity, and prepared to deliver care in new, innovative ways, you belong with us. For the health of our community. We are proud to announce that we are a tobacco-free campus. Responsibilities The Patient Services Representative (Remote) position with Dignity Health Medical Group offers an exciting opportunity to provide exceptional support to patients from the comfort of your home. As the primary point of contact for our patients, you will handle scheduling appointments, answering inquiries, and addressing concerns with professionalism and compassion. Your role will involve coordinating with healthcare providers to ensure seamless communication and accurate patient records. This position requires strong organizational skills, attention to detail, and a commitment to delivering high-quality patient care. Ideal candidates will be adept at multitasking, possess excellent communication skills, and be dedicated to enhancing the overall patient experience. Join our team and contribute to our mission of providing outstanding healthcare services remotely. Schedule and register patient appointments and/or provide information for other requests (e.g., addresses/directions, phone numbers, hours of operations, other departments, such as billing, etc.). Process all phone, fax, email, and other communication channel requests with an emphasis on efficiency and accuracy. As appropriate, assist new members with introduction to and explanation of available services, processes and availability of providers. Update patients of the status of their referral or authorizations. Answers, screens, and processes a high volume of incoming calls in a professional manner. Directs patient access to the practice by scheduling and canceling patient appointments for a multiple providers. Utilizes and adheres to a phone script, clinical decision trees and scheduling criteria following department guidelines. Uses independent knowledge within scope of knowledge and training to determine the type of appointment needed and urgency to schedule the patient to the appropriate provider or route the call to the appropriate resource. Communicates, to patients and internal and external ordering physicians' offices, complex exam preparations instructions including, but not limited to, pre-procedure laboratory test requirements and other necessary preparations instructions. Sends out accurate and complete communication to physicians or other healthcare providers. *MUST RESIDE IN ARIZONA, NEVADA OR TEXAS Dignity Health now offers an Education Benefit program for benefit-eligible employees. This program provides debt relief and student loan assistance to help you achieve your goals. Full-time employees can receive up to $18,000 over five years, while part-time employees can receive up to $9,000. Qualifications Minimum: Must live in Arizona, Nevada, or Texas ONLY High School Diploma/GED or Official Transcripts Basic Computer skills with Microsoft Office, Google applications, and Web based software Phone etiquite and Customer Service experience Must be able to pass Contact Center Final Exam after completing the Contact Center training course. Preferred: (1) year of College courses Experience in a patient-focused healthcare environment (1) year experience in high volume multichannel contact center.
-
Patient Services Representative
3 months ago
Phoenix, United States Women's Health Arizona Full timeJob Type Full-timeDescriptionThe Patient Service Representative will be responsible for greeting patients, scheduling appointments, verifying insurance information, and assisting with administrative tasks to ensure a positive patient experience. The ideal candidate will have excellent communication skills, attention to detail, and a passion for providing...
-
Patient Services Representative
4 months ago
Phoenix, United States Women's Health Arizona Full timeJob Type Full-time Description The Patient Service Representative will be responsible for greeting patients, scheduling appointments, verifying insurance information, and assisting with administrative tasks to ensure a positive patient experience. The ideal candidate will have excellent communication skills, attention to detail, and a passion for providing...
-
Phoenix, United States Healthcare Outcomes Performance Company Full timeGreets patients and stays informed of appointment status. Establish and maintain demographics and verify proper insurance information utilizing the EMR system. Ensure efficient and professional telephone communications. Collects payments and co-payme Patient Services, Representative, Clerk, Patient, Office Manager, Insurance, Healthcare, Retail
-
Customer Service Representative
4 weeks ago
Phoenix, United States Kelly Services, Inc. Full timeL The Producer Services Representative role supports the Producer Services contact center by servicing customers through inbound/outbound calls and emails. l Ideal candidates thrive in a fast-paced environment, demonstrate attention to detail, excel Customer Service Representative, Producer, Customer Service, Customer Experience, Representative, Service,...
-
Customer Service Representative
4 weeks ago
Phoenix, Arizona, United States Maximus Services, LLC Full timeAbout the RoleWe are seeking a skilled Customer Service Representative to join our team at Maximus Services, LLC. As a Customer Service Representative, you will be responsible for providing exceptional customer care to our clients in the healthcare industry.Key ResponsibilitiesProvide customer service for basic and routine inquiries and problems via multiple...
-
Patient Service Representative
4 weeks ago
Phoenix, Arizona, United States IASIS Healthcare Full timeJob Summary:The Patient Service Specialist will function as a member of the administration team and complete assigned daily front end tasks to ensure smooth day to day operations in the SMG physician practice.Key Responsibilities:Answers calls and routes telephone calls appropriately; takes messages, follows through with each message, ensuring that the...
-
Patient Service Representative
1 month ago
Phoenix, Arizona, United States ZOLL LifeVest Full timeJob OverviewZOLL LifeVest is seeking a Patient Service Representative to provide training and support to patients wearing the LifeVest wearable cardioverter defibrillator.This is a remote independent contractor role that offers flexibility and the opportunity to work with lifesaving medical technology.Key Responsibilities:Train patients and caregivers on the...
-
Patient Services Representative Medical Assistant
3 months ago
Phoenix, United States CommonSpirit Health Full timeOverview: Hello humankindness Dignity Health Medical Group is the employed physician group of Dignity Health Arizona. Dignity Health Medical Group (DHMG) employs approximately 200 providers and 500 support staff that cover a wide variety of specialties. The medical group has had tremendous success over the past few years and now provides more than 73...
-
Patient Services Representative
3 months ago
Phoenix, United States OrthoArizona Full timeMedical Receptionist OrthoArizona is now hiring skilled Medical Receptionist of all levels to join our elite team of renowned healthcare providers. Whether you're an entry-level medical receptionist or a seasoned professional, OrthoArizona offers a supportive environment to advance your career while enhancing patient experiences at every touchpoint. What to...
-
Phoenix, United States Women's Health Arizona Full timeThe Patient Service Representative will be responsible for greeting patients, scheduling appointments, verifying insurance information, and assisting with administrative tasks to ensure a positive patient experience. The ideal candidate will have excellent communication skills, attention to detail, and a passion for providing exceptional customer service in...
-
Customer Service Representative
2 months ago
Phoenix, United States Kimco Staffing Services Full timeJob DescriptionJob DescriptionKimco Staffing is hiring for Customer Service Representative in Arizona!Title: Customer Service RepresentativeHours : 6 am – 2:30 pmMonday – Friday ( overtime as needed on Saturdays)Pay: $20-$23 DOEResponsibilities: Provide customers with pricing, delivery, and product information.Answer customer questions, resolve...
-
Phoenix, United States Women's Health Arizona Full timeThe Patient Service Representative will be responsible for greeting patients, scheduling appointments, verifying insurance information, and assisting with administrative tasks to ensure a positive patient experience. The ideal candidate will have excellent communication skills, attention to detail, and a passion for providing exceptional customer service in...
-
Patient Access Representative III
1 month ago
Phoenix, Arizona, United States Tenet Healthcare Full timeJob SummaryAs a Patient Access Representative III, you will play a critical role in supporting the departmental efficiencies of our healthcare organization. Your responsibilities will include performing registration, patient pre-admission and admission, reception and discharge functions, arranging support Hospital services requested by patients through...
-
Customer Service Representative
4 weeks ago
Phoenix, Arizona, United States Homesite Services Full timeCustomer Service Representative Role OverviewHomesite Services is seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring their satisfaction.Key Responsibilities:Provide timely and effective...
-
Customer Service Representative
4 weeks ago
Phoenix, United States Kelly Services, Inc. Full timeFinding a job that fits your lifestyle isn't always easy. That's where Kelly comes in. We're seeking a Customer Service Representative -Producer Services to work at a premier client in Phoenix AZ 85027Pay rate and Shiftl Job Duration: 6+ Monthl Shift: 7:30am-8:00pmJob Summary:l The Producer Services Representat...
-
Patient Service Representative Onsite
4 weeks ago
Phoenix, Arizona, United States IronRod Health Full timeAbout IronRod HealthWe are an innovative healthcare services company that delivers premium cardiac device services via remote monitoring, in-clinic follow-ups, and hospital services. Our mission is to deliver premium care with efficient, timely service that improves patient outcomes while reducing costs and risk for physicians, hospitals, and cardiac device...
-
Financial Services Representative
4 weeks ago
Phoenix, Arizona, United States S3 Shared Services Full timeJob OverviewWe are seeking a highly skilled Member Service Representative to join our team at S3 Shared Services. As a key member of our operations team, you will be responsible for providing exceptional customer service to our members, responding to their inquiries, and resolving any issues in a timely and professional manner.Key Responsibilities:Respond to...
-
Bilingual Patient Advocate
2 weeks ago
Phoenix, United States Elevate Patient Financial Solutions Full timeElevate Patient Financial Solutions has an exciting career opportunity available as a Bilingual Patient Advocate. This position will be a hybrid position for Phoenix Children's Hospital with an approximate allocation of 90% remote work VS 10% onsite/facility work. The Full Time schedule for this role will be Tuesday - Saturday, 11am - 7:30pm.Job Summary The...
-
Bilingual Patient Advocate
2 weeks ago
Phoenix, United States Elevate Patient Financial Solutions Full timeElevate Patient Financial Solutions has an exciting career opportunity available as a Bilingual Patient Advocate. This position will be a hybrid position for Phoenix Children's Hospital with an approximate allocation of 90% remote work VS 10% onsite/facility work. The Full Time schedule for this role will be Tuesday - Saturday, 11am - 7:30pm.Job Summary The...
-
Patient Service Representative Onsite
4 weeks ago
Phoenix, United States IronRod Health Full timeAbout IronRod Health IronRod Health is an innovative healthcare services company that delivers premium cardiac device services via remote monitoring, in-clinic follow-ups, and hospital services. Our mission is to deliver premium care with efficient, timely service that improves patient outcomes while reducing costs and risk for physicians, hospitals, and...
