Genesys Consultant

4 weeks ago


Dearborn, United States TEKsystems Full time

Description: Our client is seeking a mid-level Genesys Developer/Admin which will involve working on the development and maintenance of their contact center solutions. This person will partner with the Architect on their team and provide support capacity on maintaining/enhancing the Genesys platform. Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. 2-5 years of experience working with Genesys technologies. Proficiency in programming languages such as Java, C#, or Python. Experience with Genesys Cloud, PureEngage, or PureConnect. Strong problem-solving skills and attention to detail. Excellent communication and teamwork abilities. Notes: This cient is on Genesys Cloud, but they are comfortable with Genesys On-Prem experience Genesys Certification would be nice to have but not required Health care/Payer environment experience is nice to have but not required Skills: genesys, CRM integration, Salesforce, health insurance Top Skills Details: genesys Additional Skills & Qualifications: Genesys Cloud preferred (on-prem okay), integration with CRM (salesforce preferred) a big plus. Health insurance experience a plus. Experience Level: Intermediate Level About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.