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Business Development Representative
4 months ago
JOIN YOUR PROHANA
Listed as one of Hawaii's Best Places to Work for over 15 years and Hawaii's Top 250, at ProService our PROhana isn't just your co-workers, it's your community. Being a member of our PROhana means you'll be joining a team of other high performing individuals committed to and motivated by our core mission: Empowering Hawaii Employers to Succeed.
BUSINESS DEVELOPMENT REPRESENTATIVE
Running a business in Hawaii is deeply challenging. That's why our team is focused on helping local companies understand how ProService can help them, from our unique HR solution and best local service to our community programs that help businesses gather, connect, and exchange ideas.
The purpose of the Business Development Representative (BDR) is to drive quality prospects to our sales team. This role is the key bridge between the Marketing and Sales teams working the middle of the Sales and Marketing funnel. Dedicated to following up on key Marketing activities via phone and email; this individual is a key voice of ProService in developing qualified leads for the Sales team. This role will drive live engagements with prospects; nurturing groups that are either not ready for a Sales engagement and\/or communication of ProService value propositions to drive prospect awareness.
What We'd Like You To Have
WHY YOU'LL LOVE PROSERVICE
Receive and follow up on inbound inquiries from web-based Marketing campaigns and other advertising in offline media. Ensure every interaction is a positive, professional, and courteous experience. Protect company and customer information in accordance with company policies and procedures.
Outbound calling to follow up on client and internal referrals, as appropriate, follow-up to nurture campaigns and generation of leads calling on target prospects from lists. Follow a prescribed sales outreach cadence\/ prioritization for maximum effectiveness. Educate, qualify, set expectations, and overcome objections to develop new sales opportunities. Achieve established activity targets for the number of outbound calls \/ hours spent conducting calls to meet so you can exceed lead quotas for setting first meetings.
Navigate the lead delivery system to review and manage assigned leads, document activity, and update or submit information, as necessary. Accurately capture basic lead data including prospect company and contact information in SalesForce for activity tracking and profile updates.
Hand off qualified leads to Sales Team (BDMS ) by following distribution processes and criteria. Adhere to internal policies and procedures in conducting sales calls and coordinating Qualified lead handoff to Sales Team Members.
Experience
3+ years of customer experience is required.
Prior PEO or financial advisory experience a plus.
Demonstrated ability in advising and educating customers on services and products is required.
Prior experience working with Salesforce, CRM, Hubspot, or similar platforms are required.
Customer Focus. Establishes \"partner\" relationships with customers. Regarded as credible, visible and accessible by customers.
Interpersonal Communication. Demonstrates \"quickness on one's feet\", clarity of organization of thought processes, and command of the language. Easily articulates vision and standards. Keeps people informed.
Written Communication. Able to communicate clear, precise, well-organized emails and gather information relevant to the prospect - for inbound inquiries or as part of nurturing.
Intelligence. Eagerness to learn new skills, grow professionally, and take on new challenges. Able to acquire and absorb new information.
Organization\/Planning. Plans, organizes, schedules, and budgets in an efficient productive manner. Focuses on key priorities. Effectively juggles multiple projects. Anticipates reasonable contingencies. Pays appropriate attention to detail. Manages personal time well.
Our PROhana. Our employees and customers consistently express the best thing about ProService is our team. See for yourself and check out our Glassdoor reviews.
A commitment to holistic well being. Generous employer contributions toward medical benefits, paid holidays and PTO, paid parental leave, student loan repayment assistance and 401k match are just a few of the ways we demonstrate our commitment to our PROhana's physical, mental and financial well being.
Professional Growth & Development. We offer opportunities for continuing education and make new opportunities available internally first.
At ProService, We Learn & We Play for Keeps. We hold ourselves to the highest standard and strive towards excellence. However, we know (from experience) the road to excellence is paved with lessons learned and we give our PROhana the space to take on new challenges, to make mistakes and to learn from them
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