Front Desk Representative

5 days ago


Jersey City, United States Biz Voice Boost Full time
Job Title: Front Desk Representative
Location: Jersey City, NJ
Department: Office
Job Type: Full-time

Job Summary:
We are seeking a professional and friendly Front Desk Representative to be the first point of contact for our clients, visitors, and employees. The ideal candidate will have excellent communication and customer service skills, a positive attitude, and the ability to handle a variety of administrative tasks while maintaining a professional demeanor. This position is crucial in ensuring smooth day-to-day operations and creating a welcoming environment for everyone entering the office.

Key Responsibilities:
  • Greet and welcome guests, clients, and employees in a friendly and professional manner.
  • Manage front desk operations, including maintaining a clean and organized reception area.
  • Handle administrative tasks such as scheduling appointments, sorting mail, and coordinating deliveries.
  • Maintain an accurate and up-to-date visitor log and employee check-in records.
  • Assist with basic office needs, including providing information to clients and visitors.
  • Perform clerical duties such as filing, data entry, and document preparation.
  • Ensure the security of the building by monitoring access and issuing visitor badges.
  • Assist other departments with administrative support as needed.
  • Handle any client or visitor concerns in a professional and courteous manner.
Qualifications:
  • High school diploma or equivalent; additional certifications or college coursework preferred.
  • Excellent verbal and written communication skills.
  • Strong organizational skills and attention to detail.
  • Proficient in using office equipment (e.g., phone systems, computers, fax machines).
  • Ability to multitask and handle a fast-paced work environment.
  • Friendly, approachable, and professional demeanor.
  • Ability to handle confidential information with integrity.


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