Front Desk Representative
5 days ago
Location: Jersey City, NJ
Department: Office
Job Type: Full-time
Job Summary:
We are seeking a professional and friendly Front Desk Representative to be the first point of contact for our clients, visitors, and employees. The ideal candidate will have excellent communication and customer service skills, a positive attitude, and the ability to handle a variety of administrative tasks while maintaining a professional demeanor. This position is crucial in ensuring smooth day-to-day operations and creating a welcoming environment for everyone entering the office.
Key Responsibilities:
- Greet and welcome guests, clients, and employees in a friendly and professional manner.
- Manage front desk operations, including maintaining a clean and organized reception area.
- Handle administrative tasks such as scheduling appointments, sorting mail, and coordinating deliveries.
- Maintain an accurate and up-to-date visitor log and employee check-in records.
- Assist with basic office needs, including providing information to clients and visitors.
- Perform clerical duties such as filing, data entry, and document preparation.
- Ensure the security of the building by monitoring access and issuing visitor badges.
- Assist other departments with administrative support as needed.
- Handle any client or visitor concerns in a professional and courteous manner.
- High school diploma or equivalent; additional certifications or college coursework preferred.
- Excellent verbal and written communication skills.
- Strong organizational skills and attention to detail.
- Proficient in using office equipment (e.g., phone systems, computers, fax machines).
- Ability to multitask and handle a fast-paced work environment.
- Friendly, approachable, and professional demeanor.
- Ability to handle confidential information with integrity.
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