Spa Receptionist

3 weeks ago


Wilmington, United States EHR SERVICES LLC Full time

EHR Services has partnered with Red Arrays Light Therapy Spa to hire a Spa Receptionist for its new location, opening in November 2024. As the initial point of contact at Red Arrays, you'll create a welcoming and warm atmosphere for our clients. Your responsibilities will include managing appointments, addressing client inquiries, and ensuring smooth daily operations. Additionally, you'll help maintain our spa's high standards of cleanliness and order through light housekeeping duties. This part-time role offers flexible scheduling, making it an ideal opportunity to contribute to our groundbreaking new venture while fitting seamlessly into your schedule. Join us in shaping an extraordinary experience at Red Arrays-where innovation meets luxury

Key Responsibilities:

  • Provide exceptional service to clients, greeting them warmly, answering their questions, and addressing any concerns or special requests.
  • Schedule, reschedule, and confirm appointments using our salon management software. Ensure an organized and efficient booking system.
  • Process client check-ins and check-outs, handle transactions, and accurately manage cash and credit card payments.
  • Maintain clear and professional communication with clients and staff in person and over the phone.
  • Perform light cleaning tasks to ensure the spa remains clean and organized, including tidying up workstations, replenishing supplies, and ensuring restrooms are well-maintained.
  • Stay informed about spa services, products, and promotions to communicate this information to clients and make appropriate recommendations effectively.
  • Assist spa staff to ensure a seamless operation and positive working environment.
Qualifications:
  • Prior experience in a customer service role, preferably in a salon or spa environment, is highly desirable.
  • Excellent interpersonal and communication skills with a solid commitment to delivering exceptional customer service.
  • Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.
  • A keen eye for detail and a commitment to maintaining a high standard of cleanliness and order.
  • Familiarity with salon management software and basic computer skills.
  • Ability to work collaboratively with a diverse team and contribute positively to the salon environment

About the Company:

Welcome to Red Arrays Light Therapy Spastep into the vibrant world of red light therapy, where targeted wavelengths illuminate an array of health and wellness benefits. From revitalizing skin and promoting collagen production to alleviating pain and enhancing muscle recovery, the power of red and infrared light offers a holistic approach to promoting your overall well-being.

Red light works wonders on your skin, boosting collagen and turning back the clock, while near- infrared light dives deep to tackle pain and inflammation. And far-infrared delivers energy solely as heat, all leaving you feeling revitalized from the inside out.

Enjoy private rooms and an array of non-invasive red light therapies, with our "state of the art" full-body red light beds, infrared saunas, Cocoon sauna pods, and more. From targeted red and blue light facial rejuvenation to full-body red light therapy, we can help tailor sessions to fit your individual wellness goals. Whether you want a quick refresh or a full-body reboot, we've got flexible packages to fit your schedule and needs.

Step into the light and let the wonders of Red Arrays Light Therapy Spa elevate your wellness journey to new heights.

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