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Account Manager

4 months ago

Glendale, United States Ciber Full time

HTC Global Services wants you. Come build new things with us and advance your career. At HTC Global you'll collaborate with experts. You'll join successful teams contributing to our clients' success. You'll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies.

At HTC Global Services our consultants have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life and Accidental Death Insurance, Short & Long Term Disability Insurance, and a variety of other perks.

Job Description

As the Account Management you will have a high-level of awareness of assigned business unit, answers partner queries and manages any tension points. Identify new opportunities to help resolve business challenges and is an expert at liaising with cross functional partners throughout segment and enterprise to meet intended business goals.

Qualifications

• 3+ years of ad agency account management, professional marketing, or related experience.

• Knowledge of communication media including video, print, digital, social, email, collateral, OOH, and the production processes supporting them.

• Experience leading a high volume of projects and associated tactics.

• Have a broad vision while still focusing on the minute details; accountable to promptly provide what is expected.

• Proficiency in establishing and maintaining relationships with partners and peers to problem solve and inspire others.

• Optimize projects for redundancy and establish efficiencies across business segments and campaigns.

Preferred Qualifications

• Knowledgeable of the full agency Account Management process and project tools (Like Workfront).

Required Education

• Bachelor's or equivalent work experience

Key Responsibilities

• Liaise within structure of Project Management, Creative, Production and Business Affairs to ensure all work is being vetted and validated at the appropriate stages.

• Establish entrepreneurial mindset and drive projects and work with elevated level of autonomy.

• Excellent organizational, communication (written and verbal) and time management skills with heightened diligence.

• Possess a strong work ethic, a positive attitude, and a passion for making exceptional contributions for the greater good of the team including by not limited to:

• Willingness to learn and develop new skills in a consistently fast-paced environment.

• Experience with Workfront and other collaboration tools required for proficiency.

• Ability to work independently and take initiative, and direction while also being an effective team player.

• Have the confidence to consult/interact/guide all internal teams during the creative process from inception through production and delivery while understanding your role in the process at every step.

• Independently sends and responds to client communications in a timely manner.

• Owns all meeting and presentation preparation for partners; including but not limited to -- setting meeting agendas based on partner priorities and the project plan, delegating tasks for meeting prep, etc.

• Responsible for communicating internal leadership and partner feedback to the right internal team member(s) to make sure the feedback is incorporated into future deliverables.

• Work with Project Managers to ensure timelines are developed, internally approved, and shared with Marketing Strategy partners for all creative initiatives. Agreed upon timelines should also be distributed to internal stakeholders as needed.

• Set up meetings as needed and capture detailed and digestible meeting notes to be used in recaps.

• Responding to Partner and internal emails with knowledgeable and thorough responses in a timely manner.

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