Director of Collections

2 weeks ago

Miami, United States LendSwift Full time

We are a fast-growing online lending company specializing in serving underserved markets with innovative financial solutions. Our mission is to provide accessible credit while maintaining strong customer relationships and responsible lending practices. We value flexibility, work-life balance, and fostering a culture of innovation and collaboration.

The Director of Collections will be responsible for overseeing all aspects of our collections strategy, including internal processes and the management of third-party collection agencies. This role focuses on developing and implementing best practices for recovering subprime consumer loan debt, ensuring compliance with industry regulations, and maintaining a customer-centric approach.

Tasks

Key Responsibilities:

  • Develop and execute comprehensive collections strategies for subprime consumer loans.
  • Oversee and optimize internal collections operations, including staffing, workflows, and technology.
  • Select, manage, and evaluate third-party collection agencies to ensure they meet performance and compliance standards.
  • Monitor portfolio performance and delinquency trends to adjust strategies as needed.
  • Ensure all collections activities comply with applicable laws, including FDCPA, TCPA, and state regulations.
  • Lead and mentor the collections team to achieve and exceed performance metrics.
  • Collaborate with other departments (e.g., compliance, customer service) to ensure seamless customer experiences and operational alignment.
  • Use data analytics to identify opportunities for process improvement and cost savings.
  • Act as the company’s subject matter expert on collections, providing guidance to executive leadership.
Requirements
  • 2+ years of experience in consumer debt collections, with a strong background in subprime lending.
  • Hands-on experience with third-party agency audits and vendor management.
  • Deep understanding of consumer lending regulations and compliance requirements.
  • Proven track record of driving recovery rates while maintaining positive customer relationships.
  • Experience with CRM systems, collections software, and data analytics tools.
  • Strong leadership, negotiation, and conflict resolution skills.
Benefits

What Sets Us Apart:
We believe in empowering our team with flexibility and autonomy. As part of our commitment to work-life balance, we offer:

  • A highly flexible remote/hybrid work policy.
  • Unlimited vacation and paid time off (PTO), encouraging you to take the time you need to recharge and maintain well-being.
  • A collaborative, innovative culture that supports professional and personal growth.

Join a fast-growing fintech revolutionizing online lending with flexibility, innovation, and unlimited PTO to empower your success

  • Director of Information and Technology

    4 weeks ago

    Miami, United States Four Seasons Hotels & Resorts Full time

    About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world cr Director, Technology, Information, Hotel, IT, Project Management

  • Executive Director, Finance

    1 week ago

    Miami, United States University of Miami Full time

    University of Miami Executive Director, Finance Miami, Florida Apply Now The UHealth Finance Department has an exciting opportunity for an Executive Director, Finance. SUMMARY The Executive Director, Finance directs and oversees all finance activities for assigned department(s), such as budget preparation, review and analysis of department financial...

  • Director of Volunteers

    2 months ago

    miami, United States Mount Sinai Medical Center of Florida Full time

    Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across...

  • Director of Volunteers

    2 months ago

    miami, United States Mount Sinai Medical Center of Florida Full time

    Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across...

  • Director of Operations Primate Breeding Facility

    3 weeks ago

    Miami, United States RPM ReSearch Full time

    Assistant Site Director/ Director of Operations Primate Breeding Facility Job Title: Associate Site Director - Primate Breeding Facility Position Overview: As the Associate Site Director for our Primate Breeding and Holding Facility, you will work closely with the Site Director to provide critical support in achieving the facility's mission and objectives....

  • Boutique Director – Luxury Men’s Brand

    3 weeks ago

    Miami, United States Fourth Floor Full time

    Our client, a Luxury Men's Brand, is seeking a Boutique Director to help support their staff in Miami, FL!JOB DESCRIPTIONThe Boutique Director is responsible for providing an exceptional customer experience and creating long lasting client relationships. The Boutique Director role will aid the store through the development of client books as well as the...

  • Boutique Director – Luxury Men’s Brand

    3 weeks ago

    Miami, United States Fourth Floor Full time

    Our client, a Luxury Men's Brand, is seeking a Boutique Director to help support their staff in Miami, FL!JOB DESCRIPTIONThe Boutique Director is responsible for providing an exceptional customer experience and creating long lasting client relationships. The Boutique Director role will aid the store through the development of client books as well as the...

  • Full-Time Finance Director City of Moraine

    4 weeks ago

    Miami, United States The City of Moraine Full time

    Description The City of Moraine is seeking a full-time Finance Director within our Finance Department. The Finance Director is a Council appointed position who leads the Finance Department in the development and maintenance of the City’s financial operations: a computerized financial and management information system, budget development and analysis, City...

  • Medical Billing Director

    1 week ago

    Miami, Florida, United States Miami Beach Medical Group Full time

    Job Title: Medical Billing Director    We are seeking an experienced Medical Billing Director to join our team at Miami Beach Medical Group. As a key member of our healthcare team, you will be responsible for overseeing the medical billing process and ensuring seamless communication with insurance companies and patients.Responsibilities: Review medical...

  • Junior Host Program Data Collection Form

    2 months ago

    Miami Lakes, United States Orange Bowl Committee Full time

    The Orange Bowl Committee (OBC) policy requires that all interested individuals complete the Junior Host Program Data Collection Form. A resume alone is not sufficient. Individuals will not be considered if all data is not collected. Please note all candidates must be at least 21 years old and will be subject to complete a criminal background screening and...

  • Executive Director, Finance

    1 week ago

    Miami, United States University of Miami Full time

    Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet . The UHealth Finance Department has an exciting opportunity for...

  • Director of Transfusion Medicine

    3 months ago

    miami, United States University of Miami Miller School of Medicine Full time

    The Department of Pathology and Laboratory Medicine at the University of Miami Miller School of Medicine invites applications for a faculty position at Full Professor level as the Director of Transfusion Medicine.The ideal candidate will have at least 5 to 7 years’ experience in Transfusion Medicine. As a Director of Transfusion Medicine for a large...

  • Director of Transfusion Medicine

    3 months ago

    miami, United States University of Miami Miller School of Medicine Full time

    The Department of Pathology and Laboratory Medicine at the University of Miami Miller School of Medicine invites applications for a faculty position at Full Professor level as the Director of Transfusion Medicine.The ideal candidate will have at least 5 to 7 years’ experience in Transfusion Medicine. As a Director of Transfusion Medicine for a large...

  • Director of Transfusion Medicine

    6 months ago

    Miami, United States University of Miami Miller School of Medicine Full time

    The Department of Pathology and Laboratory Medicine at the University of Miami Miller School of Medicine invites applications for a faculty position at Full Professor level as the Director of Transfusion Medicine.The ideal candidate will have at least 5 to 7 years’ experience in Transfusion Medicine. As a Director of Transfusion Medicine for a large...

  • Director of Audiology Clinical Education

    6 months ago

    Miami, United States University of Miami Health System Full time

    The University of Miami Health System is initiating a search for an Associate Professor of Clinical Audiology and Director of Audiology Clinical Education.The Associate Professor and Director of Audiology Clinical Education (ACE) directs and maintains training and onboarding programs within the Division of Audiology in the Department of Otolaryngology at the...

  • Transplant Lab Director Opportunity

    2 weeks ago

    Miami, United States University of Miami Health System Full time

    The University of Miami Health System is seeking an experienced and skilled medical professional to fill the role of Associate Director of Medical Transplant Lab. This open rank clinical faculty position offers a unique opportunity for growth and development in a dynamic and innovative environment.Key Responsibilities:Under the supervision of the interim...

  • Executive Director, Institutional Giving

    1 week ago

    Miami, United States The University of Miami Full time

    Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet. The Division of Development and Alumni Relations (DAR) supports...

  • Executive Director, Institutional Giving

    2 weeks ago

    Miami, United States The University of Miami Full time

    Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet. The Division of Development and Alumni Relations (DAR) supports...

  • Senior Billing Operations Director

    1 week ago

    Miami, Florida, United States Creative Financial Staffing Full time

    Creative Financial Staffing is seeking an experienced Senior Billing Operations Director to lead their growing team. This role will manage daily operations and improve reporting processes to maintain high standards of excellence.This is a fast-growing company with tremendous acquisition-driven growthHigh-energy, collaborative cultureOpportunity to grow with...

  • Fourth Floor | Boutique Director – Luxury Men’s Brand | miami, fl

    3 weeks ago

    miami, United States Fourth Floor Full time

    Our client, a Luxury Men's Brand, is seeking a Boutique Director to help support their staff in Miami, FL!JOB DESCRIPTIONThe Boutique Director is responsible for providing an exceptional customer experience and creating long lasting client relationships. The Boutique Director role will aid the store through the development of client books as well as the...