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Full Time Customer Service Rep

4 months ago

Bridgeport, United States STANDARD OIL OF CONNECTICUT Full time

Are you friendly, dedicated, and a good communicator? Come join our team

Standard Oil of Connecticut in Bridgeport is in need of a First Shift, Full-Time Customer Service Representative in our Inbound Call Center.
- **WEEKENDS AND HOLIDAYS A MUST**_._
- **Competitive Pay and Benefits**_

**Responsibilities**:

- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot customer concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Miscellaneous Office Work

Pay: $18.00 - $20.00 per hour

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off

Shift:

- 8 hour shift

Weekly day range:

- Monday to Friday
- Weekends as needed

Work setting:

- In-person
- Office

**Education**:

- High school or equivalent (preferred)

**Experience**:

- Call Center: 1 year (preferred)
- HVAC: 1 year (preferred)

Work Location: In person