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Leasing Professional
4 months ago
**Pierce Education Properties**, a dynamic premier Student Housing Management Company, is an established leader in the national management of luxurious student housing apartment communities corporately based in San Diego, California. We are seeking talented, motivated, and growth-minded individuals dedicated to represent our team onsite.
**Job Summary**
The role of the Leasing Professional (LP) is responsible for the leasing process from initial prospect contact to actual occupancy, including conveying the benefits of the community to all prospects, residents, and guests. This is all done with the goal of maximizing occupancy for the community. The Leasing Professional is also responsible for daily front desk and receptionist tasks as well as as-needed help with audits, reports, and training for the staff.
**Essential Duties and Responsibilities**
- Greet prospects and qualify them by asking all appropriate rental criteria (ask questions, utilize guest cards, etc.)
- Inspect tour route and model apartment(s) daily, communicate any service related requests to the Maintenance Supervisor.
- Maintain follow up with all prospects, utilizing the follow-up procedures provided by the Director of Leasing & Marketing.
- Assist in monitoring renewal efforts. Distribute and follow up on renewal letters and notices.
- Represent the community in a professional manner at all times.
- Accept rental payments and answer basic questions about resident/prospect ledgers.
- Create lease paperwork and verify that prospective residents have fully executed their portions of the lease agreement.
- Keep current on required training as assigned by the Director of Leasing & Marketing or Executive Director, including but not limited to Grace Hill training.
- Consistently and fairly implement all policies of the community.
- Maintain open communication with the Maintenance Supervisor.
- Contribute to the upkeep and curb appeal of the community on an ongoing basis.
- Assist in planning leasing events. Attend events and be an active participant as directed by the Executive Director and Director of Leasing & Marketing.
- Complete Fair Housing Certification through the on-line Grace Hill Training program, as well as additional training as assigned.
- Participate in outreach marketing (housing fairs, on-campus events, etc.) as directed by the Director of Leasing & Marketing.
- Advise residents regarding our referral program (if applicable).
- Assist in placing, updating, and removing signs, banners, balloons, etc.
- Distribute community newsletters, flyers, etc.
- Help conduct market surveys and shop the competing properties on a quarterly basis.
- Additional responsibilities as needed.
**Education and Qualification Requirements**
- Operate telephone, computer, copier, fax, and office printers & maintain a working knowledge of Entrata software.
- Have a positive attitude and the ability to stay positive in all situations.
- Participate in all required training.
- Ability to work a flexible schedule, including some nights or weekends as needed.
- A minimum of 2 years of apartments leasing preferred
**Working** **Conditions and Physical Requirements**
Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures, rain, wind, and/or snow, depending on geographical location. Fast-paced environment requiring irregular and long hours. Exposure to odors/fumes, noise, and vibration. Must be in physical condition to sit for extended periods, bend, reach, climb stairs, and grasp. Must be able to work a flexible schedule that may include evenings, weekends, and holidays.
Must be able to repetitively lift, push, pull & carry up to 15lbs, frequently up to 25 lbs and occasionally up to 75 lbs.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
**Core Competencies**
Pierce Education Properties is looking for talented, driven, and ambitious individuals inspired to continually challenge and grow themselves as well as their colleagues and customers.
We value **Customer Service**; a strong dedication to the customer experience, attention, and sensitivity when presented with difficult or emotional situations, and promptness and professionalism in all customer interactions.
We prize **Interpersonal Skills;** the ability to resolve problems/conflicts with ease and secure a positive, mutually beneficial outcome by listening attentively and maintaining a collected and professional persona.
We find **Communication **imperative to a successful team; clear, persuasive communication in any circumstance, clarity and promptness in an oral and written response, and especially dedication to the proactive transmission of needs and important updates to colleagues and customers.
We insist upon strong **Diversity** **and Inclusion; **clear and refined respect and sensitivity for cultural differences, welcoming acceptance of all customers and colleagues regardless of
