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Customer Service Representative

3 months ago

Oxnard, United States Linked2pay Full time

Overview:
**Responsibilities**:

- Assist customers with product information, pricing, and availability
- Analyze customer needs and recommend appropriate solutions
- Resolve customer complaints in a professional and timely manner
- Maintain and update customer-related systems
- Coordinate calls, meetings, and communications between management and customers
- Maintain a high level of product knowledge to communicate with customers effectively

**Skills**:

- Background in customer service
- Proficiency in navigating a CRM
- Excellent phone etiquette
- Strong oral and written communication skills
- Proficient with computers
- Positive attitude
- Ability to work well with others
- Strong analytical skills to understand customer requirements

Pay: $17.00 - $19.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance

Experience level:

- 1 year

Shift:

- 8 hour shift

Weekly day range:

- Monday to Friday

Work setting:

- In-person
- Office

Ability to Commute:

- Oxnard, CA 93036 (required)

Ability to Relocate:

- Oxnard, CA 93036: Relocate before starting work (required)

Work Location: In person