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Hotel Night Auditor

4 months ago

Galveston, United States BH Hospitality Management Full time

10 - 13 hourly

**Responsibilities**:

- Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages
- Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
- Provide exceptional service to all hotel guests during their stay
- Perform additional bookkeeping, administrative, and accounting procedures as required
- Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management

**Qualifications**:

- Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
- Outstanding communication skills and excellent customer service skills are required
- Overnight shift; requires flexible hours
- Proficiency with computers is required; experience with reservation and accounting software is desired
- High school diploma or equivalent required; some college preferred

**About Company**
BH Hospitality Management is a fully-integrated management company that prides itself in producing and maintaining high-quality hotels all across the state of Texas. We have a proven track record of being the top performers in many of our managed markets, with all of our branded, limited services, and extended stay Focus brands.