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Transportation Advocate

4 months ago

Round Rock, United States Hope Alliance Crisis Center Full time

_**Are you ready to make a difference?**_

**Williamson County's emergency shelter for domestic violence and sexual assault has the following position available for immediate hire.**

**JOB TITLE**: Transportation Advocate
**SUPERVISOR**:Shelter Director
**HOURS**: Monday-Friday 10:30a-6:30p
**CLASSIFICATION**: Regular, Full-Time, Non-Exempt
**FUNDING**: Grant-Dependent

**SALARY**:$37,440.00- $41,600.00

**ESSENTIAL FUNCTION**:Drive agency-owned vehicles throughout Williamson and Travis Counties connecting clients to local resources.

**DUTIES AND RESPONSIBILITIES**:

- Provide transportation services to clients throughout the day, maintaining client safety and documenting rides and services provided. This may include driving in inclement weather if needed.
- Use route navigation apps and knowledge of the area while providing transportation assistance to clients.
- Complete daily maintenance checks on agency-owned vehicle and notify Shelter Director of any concerns.
- Act as backup to direct service team members as needed, providing trauma-informed hotline, intake, and crisis intervention, advocacy and case management services.
- Ensure an adequate level of housekeeping to provide a clean and safe environment for residents, reporting any needed repairs. This can also include organizing closets and pantries, sorting donations, and readying rooms for new clients.
- Assure the alarm systems are armed and working properly.
- Act as a positive role model for parent-child interactions, using rewards and non-physical consequences.
- Informally assess the emotional, physical, social, and educational needs of clients, formulating individualized service plans.
- Actively seek out and liaison with relevant community agencies and resources in order to create a continuum of services that elevates the best interest of clients.
- Cover on-call rotation, responding to survivors within community settings such as hospitals, law enforcement agencies, and other social service organizations.
- Maintain communication with others and work to fulfill the agency’s mission, vision and philosophy. This includes attending regularly scheduled team meetings.
- Recognize personal emotions, thoughts and values and how they influence behavior, managing their effects on service provision.
- Report any incident of child or elder abuse to the appropriate Hope Alliance team members.
- Assist with the collection and maintenance of data for statistical and programming purposes.
- Assist with recruitment, training, and engagement of volunteers and interns as well as community education efforts.
- Responsible for picking up groceries and supplies from various vendors on a weekly basis, or as needed.
- Perform other duties as approved by VP, Client Services and assigned by immediate supervisor.

**QUALIFICATIONS AND EDUCATION**:

- Minimum of a Bachelor’s Degree in Human Service field, preferably in Social Work. Relevant experience can be substituted.
- Two years of experience providing transportation services to adults and children.
- Must have a valid Texas Driver License and a clean driving record.
- One year of experience providing victim services to adults and children, preferably in a residential setting, with demonstrated ability to respond to individuals in crises and maintain confidentiality.
- Familiarity with the network of social services including children’s services, benefit providers, mental health, and criminal justice agencies in the Williamson County area.
- Must be able to successfully complete the agency-provided State Certification Training, during evening and weekend hours, within 90 days of hire date, and successfully complete a written exam and skills assessment designed to evaluate the special knowledge and skills required for continued certification.
- Must be able to maintain State Certification by documenting annually: six hours of continuing education and the provision of 100 hours of direct services at minimum.
- Experience prioritizing independently, managing multiple and sometimes competing tasks, and meeting deadlines and desired outcomes.
- Experience working with allies and partners such as law enforcement.
- Adequate personal health, social maturity, emotional stability and effective stress management skills.
- Sensitivity to varying cultural, ethnic, and social backgrounds, values, attitudes, and languages, as well as tact, poise, professionalism, diplomacy, teamwork, humor, and ability to interact with people from all walks of life.
- Ability to stoop, bend and lift 30 pounds as well as the ability to move about inside the office to access file cabinets and other office equipment.
- Routinely use computer and other office equipment such as phones, fax, printer, and copier.

**PHYSICAL REQUIREMENTS**:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable ind