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Communications Specialist

4 months ago

Santa Ana, United States United Domestic Workers Full time

**UDW Overview**:
United Domestic Workers of America, UDW/AFSCME Local 3930 is a statewide labor union that represents more than 170,000 home care and family child care providers in 45 counties in California. Founded in 1979, UDW is a diverse, progressive labor organization that seeks dynamic, committed individuals who will support our members and those for whom they care locally, statewide and at the national level.

**Job Information**
**Job Title**:Communications Specialist & Staff Writer

**Job Type**: Exempt (Salary)
**Department**: Communications
**Reports to**: Communications Manager
**Job Location: Santa Ana, CA**
**Schedule**: Monday to Friday, 9:00 AM to 6:00 PM, Hybrid (In office/remote)
**Starting Salary Range**: $66,560.00 to $85,000.00/year

**Job Summary**
The Communications Specialist & Staff Writer plays a crucial role in amplifying the stories of home care providers, family child care providers, and the dedicated families they serve. In this position, you will craft compelling internal and member-to-member communications that champion racial, economic, and social justice principles. You will create impactful communication pieces and projects using strong storytelling abilities and a profound commitment to advance social justice causes. Your responsibilities will encompass creating diverse communication materials, interviewing union members and leaders, supporting social media content, and working closely with the Communications and different departments to develop unified communication strategies.

**Duties and Responsibilities**:

- Interview workers, member leaders, and union leaders and document their stories and perspectives in writing.
- If bilingual, interview workers in their first language and translate their stories into English.
- Update and write engaging content for UDW’s social media accounts and online communities.
- Assist the communications team with press-related and event communications, including press outreach, prepping workers for interviews, and other speaking engagements as needed.
- Create and maintain UDW’s worker story bank.
- Create and obtain content for marketing materials such as member profiles and photos.
- Research and obtain background information to support the creation of written materials.
- Tailor written content to different audiences.
- Communicate complex material in a manner that is easily understood.
- Maintain message consistency across a variety of platforms.
- Proofread marketing and outreach materials.
- Track project timelines and tasks.
- Help coordinate the translation of materials into multiple languages.
- Support other activities related to UDW’s internal and external communications programs.
- Attend and cover UDW events as needed, including taking photos and video, talking to members, and posting to social media.
- Assist with other communications projects such as video editing, prepping members for interviews and public speaking, and more.
- Assist with and/or lead communications trainings for UDW members and/or staff.
- Support other activities related to UDW’s internal and external communications programs.

**Knowledge, Skills, and Abilities**:

- Strategic mindset: The ability to think strategically and develop communication plans that align with organizational goals and objectives.
- Strong storytelling abilities: Capacity to capture and convey the stories and perspectives of workers and union members effectively.
- Excellent editing and proofreading skills: Proficiency in reviewing and refining written content for accuracy, clarity, and consistency.
- Social media expertise: Knowledge of best practices for creating and managing content on social media platforms to engage audiences effectively.
- Excellent communication skills: Strong written and verbal communication skills are essential. Proficient in crafting compelling messages, writing/editing content, and delivering presentations, adapting communication styles to different audiences and channels.
- Organizational Skills: Ability to manage multiple tasks, projects, and teams simultaneously while maintaining accurate records and documentation.
- Strategic Thinking: Capacity to develop long-term communication strategies that align with organizational goals and effectively promote union membership and engagement.
- Passion for Social Justice: A genuine passion for labor rights, social justice, and advocating for workers' rights and dignity to effectively communicate the value of union membership and engagement.
- Problem-Solving and Conflict Resolution: Ability to analyze issues, identify concerns, and work collaboratively with stakeholders to find resolutions.
- Analytical and Research Skills: Ability to gather, analyze, and interpret data related to union membership and engagement to inform communication strategies.
- Technological Proficiency: Comfortable using various digital tools and platforms for communication, data management, and member engagement, including soci