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Office Administrator
3 months ago
_We're looking for a highly organized and motivated Office Administrator to join our team In this role, you'll provide a variety of administrative support tasks to ensure the efficient day-to-day operation of our office._
**The Company**:
Reconstruction Experts supports clients with in-depth reconstruction work - determining all the details of the construction plan including environmental testing and inspection by licensed professionals while going the extra mile to uncover any potential hidden challenges and cost impact of the project. We have a full-service contractor team to navigate the construction needs of your residential or commercial space. Our services include preconstruction, HOA reconstruction, construction defect repair, insurance restoration, hospitality reconstruction, remodels, and apartment reconstruction. Our brand is our people, and our people are our culture. Our values include respect, integrity, courtesy, and honesty.
**What We Offer**:
- The opportunity to join an organization with an exciting future
- A respected growing organization
- A positive and rewarding team culture
- Support, training, and guidance from an experienced manager
- Supportive, social, and collaborative team
- Fuel Card, Phone, and Laptop provided
**General Description**:
The role of Office Administrator is pivotal to the success of the IB/RS division at Johns Lyng USA. Through their commitment to quality and accuracy, they contribute substantial value, serving as a key driver in achieving goals related to client conversion and ensuring customer satisfaction.
**Responsibilities**:
- Coordinate calendar management and schedule appointments efficiently.
- Arrange travel logistics seamlessly.
- Procure office supplies as necessary.
- Register new claims accurately and promptly assign estimators in Dash.
- Maintain proactive communication with stakeholders and clients through phone and portal channels.
- Organize and store all estimates and documents in Dash, ensuring proper uploads to relevant portals.
- Regularly follow up with clients every two weeks after quote submissions, updating progress in Dash.
- Create and authorize purchase orders with precision before finalizing job entries.
- Oversee subcontractor onboarding and manage their invoices within Dash.
- Complete Certificate of Service (COS) before invoicing claims and ensure timely billing.
- Address all communications promptly and document complaints in Dash for resolution.
- Support accounts receivable functions and contribute to weekly Work in Progress (WIP) Reviews.
**Qualifications**:
- Proven experience in administrative or coordination roles.
- Proficiency in using Dash or similar project management software preferred.
- Excellent organizational and time-management skills.
- Strong communication abilities, both written and verbal.
- Attention to detail and accuracy in completing tasks.
- Ability to prioritize tasks and work effectively in a fast-paced environment.
- Familiarity with accounts receivable processes is a plus.
**Work Experience, Skills and other requirements**:
- Minimum 1 year of office administration experience
- Strong Organizational skills.
- High School Diploma or GED.
- Strong computer skills and previous experience with Excel, Word, Outlook, etc.
- Ability to adapt to new software programs as required.
- Strong customer service skills.
- Positive attitude and willingness to learn.
- Sitting for long periods of time in front of a computer, while servicing upwards of 50 calls per day.
Pay: From $60,000.00 per year
**Benefits**:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Relocate:
- Los Angeles, CA: Relocate before starting work (required)
Work Location: In person
