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Fraud Specialist

4 months ago

Phoenix, United States Prosper Full time

**The Role**

Prosper is seeking smart, energetic professionals to join our Fraud Team. We are rapidly growing our business and are seeking an individual to help build a best-in-class fraud process. Must be extremely detail oriented.

**What's In It For You**:

- Base hourly rate starting at $20 per hour + annual bonus
- Hybrid work schedule -Two days (W/TH) a week in office
- Employer paid health, dental and vision insurance
- Paid time off (20 days for first year, increases annually thereafter) plus company paid holidays
- Access to education & career development courses through Udemy, child & pet care assistance credits with Urban Sitter, legal resources through Rocket Lawyer, and more
- Onsite kitchen with fully stocked snacks & monthly catered lunches

**What You Will Do**:

- Conduct investigative/intelligence analysis of collected information derived from varying sources such as, database records, KYC documentation, external search engines and open-source websites
- Utilize new/existing theft and fraud tools to effectively address potential risk or fraud
- Provide white-glove customer service, written and verbally, to all customers
- Present efficiency gain and process improvement ideas to management
- Actively contribute to enhancing, and maintaining existing fraud processes

**What You Have Done**:

- 1 years’ experience in financial services industry (required)
- 1+ years’ experience as fraud specialist, analyst, or investigator is a plus
- Leverage research tools to execute sound decisions
- Demonstrated strong attention to detail and extremely thorough
- Proven to be a critical thinker, problem-solver, and analytical person
- Proof of exceptional quality and productivity performance
- Professional, proactive, and solution-oriented
- Able to work with limited supervision
- Positive and able to thrive in a dynamic and fast-paced environment
- Working knowledge of windows and MS products; able to navigate multiple screens & systems simultaneously

**Compensation details**: The starting salary for this position is $20 per, plus bonus and generous benefits. In determining your salary, we will consider your experience and other job-related factors.

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