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Delivery Driver

3 months ago

Grand Rapids, United States Ascend Wellness Holdings Full time

**Ascend Wellness Holdings** (AWH) of **Grand Rapids-Scribner** is looking to hire a **Full-Time** **Delivery Driver**

Are you someone who is personable, friendly, adapt in a fast-paced atmosphere and has a team player mentality? Would you like to advance your retail career with a company that values both its employees and the community? If so, please read on

We offer **great perks**, including **flexible schedules, 2 weeks of paid time off (PTO)** for **Full-Time staff, **a generous** employee discount **and **swag**. If this sounds like the right retail opportunity with a cannabis dispensary for you, APPLY TODAY

**JOB SUMMARY**

The **Delivery Driver** will work to provide a genuine experience to customers with professionalism, poise, and patience. A passion for cannabis coupled with a strong adherence to protocol and compliance is necessary for this role. The Delivery Driver will deliver items to customers, patients, in a safe, timely manner. This Delivery Driver will be responsible for reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied. The Delivery Driver is responsible for a skillset of product knowledge, customer service, basic computer skills, and cash handling experience.

**PRIMARY RESPONSIBILITIES**
- Interpret and execute state laws and regulations required when delivering medical cannabis
- Manage documents associated with cannabis delivery, ensuring that proper documents are kept, and manifests are returned completed and ready for filing
- Maintaining positive professional relationships with dispensary staff
- Timely and effective communication when issues arise while making deliveries
- Ability to communicate professionally in person to effectively explain all variations of cannabis products to guests, if necessary
- Basic math skills with the ability to manage cash transactions
- Receive cash payments and make accurate change
- Professional knowledge and working experience of cannabis products from a regulated retail dispensary or medical distribution center
- Computer skills working within a POS system as well as cash register and payment processing
- Provide exceptional customer service by phone, text and in person
- Develop and maintain rapport with customers
- Ensure customer and patient concerns and/or questions are addressed, answered promptly, efficiently, and communicated to the Dispensary
- Obey all traffic laws and operate vehicles in a safe and legal manner
- Maintain a positive work environment conducive to trust and respect
- Maintain strictest confidentiality in compliance with HIPAA guidelines
- During "down time" between deliveries, assist Dispensary staff with inventory, organizing back stock, cleaning, updating website and on-line menus and other tasks as needed

**JOB REQUIREMENTS**
- Must be 25 years or older and pass all required pre-employment screenings
- Must have a valid driver's license
- Must have a clean motor vehicle driving record
- Must be willing to work weekends, days, night shifts
- High school diploma or general education degree (GED)
- Retail experience preferred, cannabis retail experience a plus
- Cannabis point of sale (POS) software a plus
- Must have excellent organization and time management skills
- Must be focused and pay close attention to detail
- Must be able to communicate clearly and effectively
- Willing to build understanding of applicable state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives, and standard operating procedures

**COMPANY OVERVIEW**

**Ascend Wellness Holdings (AWH) **is a vertically integrated cannabis cultivator, processor and provisioning center operator with assets in Michigan, Illinois, Massachusetts, Ohio, New Jersey and Pennsylvania. We seek to foster a robust and inclusive cannabis industry through a premium, unmatched customer-focused retail experience. We are looking to build a world-class team that will help carry out our mission of helping to shape the future of cannabis as a leading healthcare solution. We are committed to improving the quality of our patient's lives by offering unrivaled quality, consistency and meticulously curated products that satisfy our customers unique, individual needs. When it comes to customer service experience, our dispensaries will set a new standard of excellence, emphasizing health and wellness by a highly knowledgeable Team. Combined with Customer Service, our Cultivation will offer unrivaled quality, consistency and meticulously curated products that satisfy our customers unique, individual needs. As a team that is committed to our values, our people, and our communities; we are looking for people who are inspired by our vision and stay dedicated to our mission as we continuously expand.

**EEO STATEMENT**

Ascend Wellness Holdings, LLC and its subsidiaries is an equal op