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Retail Sales Associate

3 months ago

Louisville, United States Derby City Gaming Downtown Full time

**Enjoy being part of a winning team, with competitive pay and great benefits to get you on the fast track**
At Derby City Gaming Downtown, we know success starts with you: our valuable team members. That’s why we offer comprehensive benefits to complement your dedication to making Derby City Gaming Downtown such a great place to work and play.

**Company Benefits Include**:

- 401k (**with up to 5% company match**)
- Employee Stock Purchase Plan (**15% discount**)
- Health, Dental, & Vision Insurance
- Flexible Spending Account and Health Savings Account
- Complimentary Short and Long-Term Disability
- Complimentary Life Insurance
- Paid Time Off
- Tuition Reimbursement (**$4,000 per year for undergrad, $5,000 per year for graduate**)
- A Variety of Team Member Discounts (**Ford Affiliate Program, Verizon, AT&T, TicketsAtWork, Skechers, Sherwin Williams, Meal Discounts, Free Parking, and more**)
- Fun Team Member Events
- Company-Sponsored Volunteer Opportunities
- Team Member Recognition Program
- Free Uniforms and Discounted Dry-Cleaning Services
- Round-Table Lunches with General Manager
- Promotions, additional opportunities and the chance for further professional development are also available.

**FUNCTION**

The Retail Sales Associate will assist customers with purchasing merchandise.

***SPECIFIC DUTIES AND RESPONSIBILITIES**
- Greets and interacts with customers.
- Consults with customers to understand their needs and preferences related to merchandise.
- Demonstrates and explains merchandise, selecting and suggesting options suitable for the customer’s needs.
- Answers customer’s questions about merchandise.
- Assists customers with purchase decisions.
- Retrieves merchandise from sales floor, stock room, or other inventory locations; places special orders.
- Collects payment using the store point of sale system.
- Processes returns and exchanges.
- Performs other duties as assigned.

**STANDARDS OF PERFORMANCE**
- Maintaining a professional working relationship among all personnel.
- Fundamental oral and written communication skills.
- Willingness to work a flexible schedule, including weekends, evenings, and holidays.
- Excellent customer service abilities.
- Excellent sales and customer service skills.
- Extensive knowledge of the merchandise sold.
- Ability to anticipate customers’ needs.
- Ability to recommend merchandise to customers.
- Ability to operate or to quickly learn the store’s point-of-sale system.

***EDUCATION, TRAINING, AND EXPERIENCE**
- High school diploma or equivalent preferred.
- Previous retail experience preferred.
- Ability to obtain a valid Racing License.

**Applicants must be 21* or older. Derby City Gaming Downtown is an equal-opportunity employer.**

DCGD

**Education**: Preferred
- High School or better