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Front Desk Receptionist, Part Time

4 months ago

Philadelphia, United States Integrated Foot and Ankle Full time

About Us: At Integrated Foot and Ankle Specialists, we're dedicated to providing high-quality healthcare to our valued patients. We believe that the best care for our patients starts with the best care for our employees. Our comprehensive compensation and benefits program reflects our commitment to the well-being of our staff. As a member of our team, you'll play an integral role in helping people live longer, healthier lives.

Position Summary: Are you a highly skilled multitasker with a passion for patient care? We are seeking a Front Desk Receptionist to join our busy podiatry practice supporting four providers. In this role, you will be a vital part of our healthcare team, responsible for administrative tasks. Your ability to provide exceptional patient experiences and maintain the smooth operation of our office is crucial.

Key Responsibilities:

- Serve as the first point of contact: greet patients warmly, answer phone calls, and direct queries efficiently.
- Manage appointment schedules: book, confirm, and reschedule as necessary.
- Maintain patient flow, ensuring a seamless experience for every individual.
- Enter and update patient information, including insurance and demographics.
- Verify insurance details and process related documentation.
- Handle financial transactions: collect copays, deductibles, and manage billing queries.

What We're Looking For:

- Experience: At least 2 years in a medical receptionist role or a similar position.
- Education: High school diploma or equivalent.
- Personality Traits: A cheerful, empathetic demeanor with an unwavering commitment to providing the best patient experience.
- Skills: Exceptional organizational, time-management, and interpersonal communication skills.
- Teamwork: Ability to flourish independently or collaboratively within a team.
- Confidentiality: A firm understanding and commitment to maintaining the confidentiality of patient records.