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Sales Professional

4 months ago

Westport, United States Mike's Factory Direct Full time

**Key Responsibilities**:

- Outstanding lead management and follow-up to identify potential customers.
- Conduct sales presentations, demonstrations, and product/service showcases to potential clients either in person, over the phone, or via virtual platforms.
- Highlight the features, benefits, and unique selling points of products/services to address customer needs and pain points effectively.
- Collaborate with clients to understand their requirements and customize sales proposals or quotes accordingly.
- Negotiate sales terms, pricing, discounts, and payment terms to reach mutually beneficial agreements.
- Close sales deals and secure contracts, ensuring all necessary documentation and processes are completed accurately and promptly.
- Follow up with customers to ensure satisfaction and promote repeat business.
- Build and maintain strong relationships with new and existing clients through regular communication, follow-ups, and after-sales support.
- Address client inquiries, concerns, and complaints promptly and professionally to ensure high levels of customer satisfaction and retention.
- Stay updated on industry trends, market conditions, and competitor activities.
- Gather market intelligence and provide feedback to management for strategic decision-making.
- Maintain accurate and up-to-date records of sales activities, client interactions, and sales pipeline using CRM (Customer Relationship Management) software or sales tracking tools.
- Prepare regular sales reports, forecasts, and performance metrics for management review and strategic planning purposes.
- Develop a deep understanding of the company's products or services.
- Keep abreast of product updates, features, and benefits to effectively communicate with customers.
- Mostly working in an office setting (Saturday showroom coverage is a must), although travel to meet clients or attend sales events may be required.

**Qualifications**:

- Proven experience in sales or a related field (preferred).
- Excellent communication, negotiation, and interpersonal skills.
- Strong sales acumen with a results-driven mindset and ability to meet or exceed sales targets.
- Ability to work independently and as part of a team in a fast-paced environment.
- Proficiency in using CRM software, MS Office (Word, Excel, PowerPoint), and other sales tools.
- Expert at building relationships with people
- Dedicated to an excellent customer experience.
- Working knowledge of social media and marketing campaigns

**Key Competencies and Critical Skills**:

- Self-motivated and self-directed individual with a focus on results and problem solving with strong decision-making skills.
- Attention to detail and follow-up, organizational skills, and ability to multi-task.
- Superior interpersonal, written, and verbal communication skills
- Must present a clean professional appearance that puts the customer at ease.
- Dedicated, conscientious worker with a positive, "can do" attitude to create a friendly environment for customers and co-workers.
- Willing to give and receive constructive feedback and find ways to improve processes and procedures.
- Perform other related duties as assigned.

**The following are the keys to success in our small business**:
**Customer Focused**: Passionate drive to delight our customers and offer solutions that deliver on their expectations.

**Critical Thinking**: Thoughtful process of analyzing and problem solving to reach a well-reasoned solution.

**Team Mentality**: Partnering effectively to drive and execute our common goals.

**Learning Agility**: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.

**Compensation**:

- Base salary & commission based on sales performance.
- Additional incentives, bonuses, or benefits based on sales achievements, targets, or company policies.

**Other Information**:
Health benefits, paid vacation, and sick days

Extensive professional training and development

**Job Types**: Full-time, Part-time

Pay: $50,000.00 - $175,000.00 per year

Expected hours: 20 - 40 per week

**Benefits**:

- Cell phone reimbursement
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Paid training
- Professional development assistance
- Referral program
- Vision insurance

Compensation package:

- Bonus opportunities
- Commission pay
- Monthly bonus
- Performance bonus
- Yearly bonus

Schedule:

- Every weekend
- Monday to Friday

Travel requirement:

- Travel

Work Location: In person