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Restaurant Supervisor

4 months ago

Orlando, United States Westgate Resorts Full time

**Company Description** $18 - $20 / hour **_Use our Daily Pay benefit and get access to your pay as you need it._

**About Westgate Lakes Resort & Spa**:
The beautiful lakefront Westgate Lakes Resort & Spa offers you the perfect opportunity to meet and share stories with guests who arrive from around the world to experience Central Florida’s world-famous theme parks and attractions. Enjoy the surroundings and excitement that our world-class resort offers when you join the Westgate Lakes team.

Assist food and beverage outlet manager with the entire operation and financial aspect of the restaurant by performing the following duties personally or through subordinate supervisors.

**As a Food and Beverage Supervisor, you will**:

- Assist the F&B outlet management team in assuring high guest satisfaction.
- Create a festive atmosphere for guests to enjoy when dining in the restaurant
- Increase sales over prior years and decrease the amount of service complaints
- Responsible for team member training programs
- Responsible for scheduling all service related employees
- Enforce team members, company, and department grooming policies
- Participate in company's monthly Goals & Measurements Program
- Other duties may be assigned.

**Supervisory Responsibilities**

Direct supervises team members in the location. Carries out supervisory responsibilities in accordance with the organizations policies and applicable laws. Responsibilities include training and coaching team members; planning, assigning and directing work; assisting in appraising performance; rewarding team members; addressing complaints and resolving problems.

**Qualifications**
- Valid state Driver’s License
- Strong written and verbal communication skills with the ability to interact with all levels of team members and guests in an attentive and service-oriented manner
- Must be able to lift up to 50 pounds and work in outdoor weather conditions
- Westgate Resorts is a Smoke and Tobacco-Free workplace. Except where prohibited by law, applicants who smoke or use tobacco products will not be considered for positions at Westgate
- Required to pass a background check, drug test, and prove eligibility to work in the United States.

**Additional Information**

**Why Westgate?**
- Get access to your pay as you need it with our Daily Pay benefit
- Wellness Programs
- Fun, family culture
- Exclusive discounts for Team Member (i.e., hotels, resorts, restaurants, entertainment, etc.)
- Advancement & development opportunities
- Community Involvement Programs