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Customer Service Representative

3 months ago

Manhasset, United States Nancy Morris - State Farm Agent Full time

**Benefits**:

- License Sponsorship
- Bonus based on performance
- Donation matching
- Opportunity for advancement
- Profit sharing
- Training & development
- Company parties
- Competitive salary
- Employee discounts
- Health insurance
- Paid time off

**ROLE DESCRIPTION**:
Are you _out-going_ and _customer-focused? Do you enjoy working with the public? _

If you answered_ _**_yes_** _t_o these questions, working for a State Farm Agent may be the career for you State Farm Agents are entrepreneurs that market State Farm Insurance. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for.

**RESPONSIBILITIES**:

- Establish customer relationships and follow up with customers as needed regarding their policies.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, claim submissions and billing clarification.
- Assist with local marketing activities and maintain our social media presence.
- Taking online training courses to learn about insurance and your role in the Agency.

**QUALIFICATIONS**:

- Dedicated to customer service
- Able to effectively relate to a customer, answer their questions, and anticipate their needs.
- Excellent communication skills to assist customers and coordinate with other agency team members
- Proactive in problem-solving

**BENEFITS**:

- Salary plus commission/bonus
- Growth potential/Opportunity for advancement within my office
- Paid time off (vacation and personal/sick days)
- Health benefits
- Donation Matching
- Valuable career-building experience by becoming licensed in Property & Casualty Insurance

As a Customer Service Rep with the Nancy Morris Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.