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Medical Assistant

4 months ago

Mountain View, United States Cosmetic Physician Partners Full time

Cosmetic Physician Partners has established a chain of medical aesthetic clinics throughout the United States. Our mission is to offer exceptional leadership, support services, and an unparalleled brand experience to deliver remarkable outcomes. Our ultimate aim is to improve the quality of life for both our clients and team members.

We are looking for an Aesthetics professional to support our partner, Korman Plastic Surgery & Wunderbar Medspa, located in Mountain View, CA, in the role of a Medical Assistant. The Medical Assistant will be responsible for assisting the team in providing top-notch patient care.

**Schedule**:
Mon-Fri from 9 am - 5 pm, occasional Saturday with advanced notice

**Responsibilities**:

- Administrative duties, such as charting, ordering medical supplies, and helping with consents
- This position includes supporting the front desk some but mostly the back office helping prep rooms and for our surgical and non-surgical providers
- Assist in a wide range of aesthetic procedures, including injectables, laser treatments, and skincare treatments
- Perform phlebotomy procedures and suture removals
- Prepare treatment rooms, ensuring they are well-stocked and impeccably sanitized
- Maintain accurate patient records and provide support for administrative tasks as required
- Collaborate effectively with the medical team to ensure a smooth patient experience
- Handle patient inquiries, schedule appointments, and conduct follow-ups with professionalism and courtesy
- Adhere to all relevant medical and spa regulations and protocols

**Patient Care**:

- Direct patients to exam rooms according to appointment times
- Set up exam rooms for procedures, anticipate provider needs, and maintain room cleanliness
- Prepare products for provider use and ensure they have all necessary patient information
- Draw blood, and remove sutures, as requested by the clinical supervisor
- Handle photo-taking requests and ensure exam rooms are straightened and sterilized after patient visits
- Assist patients at check-out to ensure compliance and future bookings

**Surgical Patient Care Coordinator Assistant**:

- Assist with prescription communication, garment orders, post-operative logistics, and breast implant warranty claims
- Perform additional surgical administrative tasks as directed

**Additional Duties**:

- Maintain inventory levels and stock all exam rooms
- Notify clinical staff promptly of supply needs to prevent shortages
- Support the Patient Experience Coordinator with various tasks, including answering phones, scheduling, checking patients in and out, and receiving payments
- Collaborate with the Social Media Coordinator to assist with content creation
- Participate actively in team meetings and contribute to practice improvement
- Assist in inventory counts as needed by the financial manager
- Participate in various educational and training activities as required
- Protect patients' rights by maintaining confidentiality in compliance with HIPAA guidelines
- Identify problems and propose solutions in areas of responsibility
- Help foster a "team approach" throughout the practice
- Support patient care coordinator in selling and upselling services and products
- Perform cleaning and maintenance tasks for exam rooms and the office
- Uphold Dr. Korman's vision and values for exemplary patient care
- Credential Dr. Korman and the office to attract new patients
- Perform other duties as assigned

**Qualifications**:

- High school diploma or equivalent required
- A minimum of 6 months of on-the-job experience in a medical office or related field is preferred
- Medical Assistant Certification
- Excellent communication skills and follow-through
- Experience working in a medical spa, dermatology, or plastic surgery office is a plus
- Phlebotomy experience - preferred
- Suture removal experience - preferred
- Familiar with EHR software for healthcare systems
- Excellent customer service with a patient focus

**Cosmetic Physician Partners, LLC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.**

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