We have other current jobs related to this field that you can find below

  • Front Desk Agent

    3 months ago

    Atlanta, United States Sonesta International Hotels Full time

    The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manage Front Desk, Agent, Guest Service, Operations Manager, Hotel

  • Front Desk Agent

    4 months ago

    Atlanta, United States Four Seasons Hotels & Resorts Full time

    About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world cr Front Desk, Agent, Reservations, Hotel

  • Front Desk Agent

    3 months ago

    Atlanta, United States Four Seasons Hotels & Resorts Full time

    About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world cr Front Desk, Agent, Guest Experience, Hotel

  • Front Desk Agent

    2 weeks ago

    Atlanta, Georgia, United States McKibbon Hospitality Full time

    You will anticipate guests' needs, respond promptly and acknowledge all guests in a timely manner. You will maintain positive guest relations at all times. You will resolve guest complaints and ensure guest satisfaction. You will maintain a complete Front Desk, Agent, OperationsEstimated Salary: $20 to $28 per hour based on qualifications.

  • Front Desk Agent

    1 month ago

    Atlanta, Georgia, United States Courtyard by Marriott Atlanta Midtown Full time

    Courtyard by Marriott Atlanta Midtown Courtyard by Marriott Atlanta Midtown Atlanta, GA Atlanta, GA Part-time Full-time Part-time Full-time Up to $17.50 an hour Up to $17.50 an hour 1 day ago 1 day ago 1 day ago Job Summary:We are seeking a professional and courteous Front Desk Agent to join our team.The ideal candidate will be the first point of contact for...

  • Front Desk Agent

    3 months ago

    Atlanta, United States Omni Hotels Full time

    Location: Omni Atlanta Hotel at Centennial Park Luxurious comfort embraces pure style at the elegant, four-diamond Omni Hotel at Centennial Park. Located in the heart of downtown Atlanta within the bustling Centennial Park District, this luxury hotel treats you to views of the spectacular downtown skyline or picturesque Centennial Olympic Park. The Omni...

  • Front Desk Agent

    3 months ago

    Atlanta, United States Homewood Suites by Hilton Atlanta Buckhead Pharr Road Full time

    Job Summary: Front Desk Agents are responsible for greeting and registering the guestProviding outstanding guest service during their staySettling the guest's account upon the completion of their stay. Primary responsibilities include:Registering guestsMaking and modifying reservationsHotel operator and concierge duties. Provide courteous and efficient...

  • Front Desk Agent

    3 months ago

    Atlanta, United States Homewood Suites by Hilton Atlanta Buckhead Pharr Road Full time

    Job Summary: Front Desk Agents are responsible for greeting and registering the guestProviding outstanding guest service during their staySettling the guest's account upon the completion of their stay. Primary responsibilities include:Registering guestsMaking and modifying reservationsHotel operator and concierge duties. Provide courteous and...

  • Front Desk Agent

    2 months ago

    Atlanta, United States HomeTowne Studios Atlanta - Chamblee Full time

    We are seeking a Front Desk Agent to join our Team with a starting Wage up to $15.00 per hour! Depending on experience.When it comes to our employees, we believe no one does it better than HomeTowne Studios by RedRoof. Not only do we continually strive to have the best quality extended stay hotel experience to our guests, but as a Management Company, we also...

  • Front Desk Agent

    2 weeks ago

    Atlanta, United States Davidson Hospitality Group Full time

    Property DescriptionBellyard A Tribute Portfolio Hotel, located in the vibrant heart of Atlanta, is seeking passionate individuals to join our team! As a job applicant, you'll have the opportunity to work in a modern and stylish property that embodies the spirit of Atlanta's cultural scene. With positions available in front desk, housekeeping, food...

  • Front Desk Agent

    1 month ago

    Atlanta, United States Bellyard A Tribute Portfolio Hotel Full time

    Property Description: Bellyard A Tribute Portfolio Hotel, located in the vibrant heart of Atlanta, is seeking passionate individuals to join our team! As a job applicant, you'll have the opportunity to work in a modern and stylish property that embodies the spirit of Atlanta's cultural scene. With positions available in front desk, housekeeping, food and...

  • Front Desk Agent

    4 weeks ago

    Atlanta, United States Loews Hotel & Resorts Full time

    Welcome and register guests in an outstanding friendly, professional, and efficient manner, assigning rooms which satisfy all special requests. Obtain necessary credit and payment information from guests. Provide check cashing and foreign currency co Front Desk, Agent, Overnight, Hotel

  • Front Desk Agent

    1 month ago

    Atlanta, United States Mainsail Lodging & Development Full time

    **Front Desk Agent** **Department:** Front Office **Reports to:** Front Office Manager, Assistant Front Office Manager & Supervisor **Status:** Non-Exempt Share this Career Posting: Job Summary: Front Desk Agent is a unique position in which the attendant will be responsible for Front Desk, Bell Services, and Concierge Services. The Host will serve as the...

  • Front Desk Agent

    2 months ago

    Atlanta, United States Schulte Companies Full time

    Job DescriptionSchulte Hospitality Group is seeking a dynamic, service-oriented Front Desk Agentto join our team! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make...

  • Front Desk Agent- Full Time Renaissance Midtown

    4 months ago

    Atlanta, United States Concord Hospitality Full time

    As a Front Desk Clerk or Guest Services Clerk you have the responsibility to give our guests the best hospitality experience they can have by: Assisting guests efficiently, courteously and professionally at all times. Maintain a high level of service Front Desk, Agent, Hospitality

  • Front Desk Agent

    1 month ago

    Atlanta, Georgia, United States RESIDENCE INN LENOX PARK Full time

    3.6 Brookhaven, GA Brookhaven, GA Full-time Full-time From $17 an hour From $17 an hour 15 hours ago 15 hours ago 15 hours ago Residence Inn by Marriott Atlanta Lenox Park is a premier destination for travelers seeking comfort, convenience, and exceptional service.Located in the heart of Atlanta's vibrant Lenox Park area, our hotel offers spacious suites,...

  • Front Desk Agent

    1 month ago

    Atlanta, United States Hospitality Ventures Full time

    ** Front Desk Agent** ** Courtyard by Marriott Atlanta Windy Hill/Ballpark, Atlanta, GA** **Who this job will appeal to** A team player with a great with a smile and who absolutely LOVES people! **What you will be doing** You will help to create an excellent and memorable stay for our guests by; Welcoming and serving each guest with exceptional service...

  • Front Desk Agent

    4 weeks ago

    Atlanta, United States Element Atlanta Buckhead Full time

    Join Our Team and Experience the Vibrant Energy of Atlanta!We are seeking a passionate and customer-focused individual to join our team as a Front Desk Agent at Element Atlanta Buckhead. If you are looking for an opportunity to live and work in the heart of Atlanta, this is the perfect career path for you.What You Will Be DoingAs a valued member of our team,...

  • Front Desk Agent/ Night Audit

    3 months ago

    Atlanta, United States Auro Hotels Full time

    ** Front Desk Agent/ Night Audit - $13/HR** **Job Category****:** Front Office **Requisition Number****:** FRONT003219 Showing 1 location **Job Details** **Description** **Job Purpose** The beautiful Home 2 Suites by Hilton Atlanta Perimeter Center is seeking a dedicated Front Desk/Night Audit Agent. The primary purpose of the Guest Service Agent/Night Audit...

  • Front Desk Agent

    1 month ago

    Atlanta, United States Homewood Suites Atlanta Midtown Full time

    Job Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...

Front Desk Agent

2 months ago

Atlanta, United States FORTH Atlanta Full time

Join the team redefining luxury hospitality in Atlanta. Join FORTH.

You know that feeling? When you walk into a hotel or a restaurant and everything—and everyone—just feels right? Where every detail is so considered, where everything is so seamless, that you can let out a deep sigh and really relax?

We create that feeling, with passionate people like you.

FORTH is thrilled to announce a variety of opportunities at our brand-new property opening summer 2024. It's a haven of luxury on the BeltLine's Eastside Trail that seamlessly combines a world-class hotel, an exclusive members club, exceptional dining experiences, and a holistic program of wellness treatments.

We're setting a new standard for the hospitality industry, so we're seeking talented individuals who hold themselves to a higher standard, too.

If you're dedicated, detail-oriented, and committed to delivering premier hospitality, we invite you to join the founding team that's creating this destination. FORTH stands for luxury, innovation, and community; contribute the energy, skills, and creativity that only you can.

**Job Overview**:
A Front Desk Agent is responsible for checking the guests in an efficient manner and is able to use their name throughout the process. The person having this position must deliver a level of service marked by its sincere focus on each guest, consistent attention to detail and commitment to excellence. They will assist in all aspects of the Front Office areas which may include, but not limited to bell services, reservation assistance, telephone services and guest experience responsibilities to ensure guest satisfaction and maximize hotel profitability. Fluid communication with other departments and superior service are required to ensure smooth operations and positive experiences for our guests.

The person having this position must possess good communication skills, have the ability to resolve conflict and have a thorough understanding of policies, procedures and expectations.

Because of the fluctuating demands of the company’s operation, it may be necessary that each

employee perform a multitude of different functions; therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other employee is expected to help you.

Accordingly, you may be expected to perform other tasks as needed or as directed.

**Responsibilities**:

- Greet every guest promptly with a smile and maintain eye contact
- Establish and maintain good communications and team work with fellow colleagues and other departments within the hotel
- Handle all guest interactions, in person and over the phone, with the highest level of hospitality and professionalism, accommodating special requests whenever possible, resolve customer complaints, assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
- Check in guests, assure that guest is assigned type of room requested and the correct rate is charged.
- Arrange for luggage to be delivered to guest rooms as needed
- Issue correct keys to the guest
- Check out guest at end of stay, ascertain guest satisfaction, collect keys, post late charges and present bill to guest
- Settle guest bills accurately
- Maintain a balanced bank assigned by the hotel and make change, cash checks, exchange foreign currency as needed
- Reconcile all transactions at the close of each shift
- Create a friendly, comfortable and helpful atmosphere for guests that demonstrate the highest standards for gracious hospitality
- Accept reservations, changes and cancellations in the absence of Reservations Department Staff
- Handle guest inquiries in a prompt and courteous manner, whether personally or by introducing the guest to the appropriate department
- Understand all aspects of the Front Office in the hotel’s Property Management System
- Possess knowledge of all hotel services, facilities, outlet operating hours and amenities
- Understand all fire/safety procedures and provide necessary assistance to guests and employees in the event of an emergency
- Participate in scheduled departmental meetings and all other relevant meetings as requested
- Adhere to all standards of operations, policies and procedures, manuals, memos and verbal instructions
- Be familiar with all safety and emergency procedures including OSHA requirements

**Reporting Relationships**:

- Reports directly to: Front Office Manager and Assistant Front Office Managers
- Also works for: General Manager
- Directly supervises: N/A
- Indirectly supervises: N/A

**Required Experience**:

- High-School diploma or GED required.
- One (1) year hotel or related experience preferred
- Excellent reading, writing and oral proficiency in the English Language
- Excellent organizational skill and attention to detail, and ability to multitask
- Excellent communication skills both written and verbal
- Must be effective in ha