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Member Service Representative/teller

4 months ago

Norton Shores, United States Service 1 Federal Credit Union Full time

Do you enjoy working in a team environment with team members who are committed to providing outstanding member service? Are you passionate about serving your community in order to make a difference for as many people as possible? If you answered yes to both of these questions, Service 1 Federal Credit Union may have an opportunity for you

Service 1 Federal Credit Union is seeking a friendly, detail-oriented and professional Member Service Representative/Teller (full-time). Applicants should exude a positive, courteous and professional attitude. Essential functions include:
Perform routine member transactions via telephone or in person, including but not limited to: deposits, withdrawals, cash advances, loan payments, loan advances, transfers, check cashing, cashier’s checks, and money orders. Greet members and answer phones. Assist members in opening new accounts, including sub-accounts, and perform the necessary file maintenance to these accounts. Assist members with questions and account inquiries to include, but not limited to: ordering statement copies, check copies, check orders, placing stop payments, disputing unauthorized transactions, tutorials on using electronic services, etc. Other duties as assigned.

**Educational and Experience Requirements**:

- High School Diploma
- Experience in financial institutions (preferred)

**Required Skills**:

- Ability to represent Service 1 FCU in a professional manner
- Attention to detail
- Ability to analyze and research information
- Flexibility in work assignments
- Excellent written and verbal communication skills
- Knowledge of credit union products and services

Service 1 Federal Credit Union offers an amazing benefit package. Insurance premiums are paid by the employer for employee health, dental, vision, short-term disability, long-term disability and group term life. A generous 401(k) contribution and PTO benefits are also provided. Wages commensurate with experience. EOE.

**Benefits**:

- 401(k)
- Dental insurance
- Disability insurance
- Flexible spending account
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid time off
- Vision insurance

Work Location: In person