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Parts Counter Representative

4 months ago

Manchester, United States Ballard Truck Center Full time

**Job Summary**

Ballard Truck Center in Manchester, NH. is looking for a Parts Counter Representative.

**Responsibilities and Duties**

Parts Counter Representative Responsibilities Include:

- Assist walk-in customers in selecting required parts, suggest companion requirements, offer specials, and ensure that the customer is exposed to the full product line.
- Pull purchased parts from stock
- If the part is not in stock, determine availability and submit an emergency order if requested by the customer.
- Answer phone calls in a timely manner, providing price quotes and other information.
- Assist outside sales representatives with their orders.
- Set up orders for daily shipment, delivery, or pick-up.
- Notify customer re: ordered parts, promptly restock returns, cores.
- Be friendly, professional and efficient when working with all customers, both on the phone and in person

**Qualifications and Skills**

Parts Counter Representative Job Requirements:

- Must have prior, relevant experience
- Ability to read and comprehend instructions and information.
- Must have at least basic computer skills
- Professional, personal appearance.
- Ability to work well with the public, sometimes with several customers at a time.
- Ability to work both individually and as a team
- Must be able to lift 50lbs or more
- Will be required to wear a dealership provided uniform.

**Benefits**

We offer a range of benefits including:

- Competitive salary
- Paid sick and vacation time
- Paid holidays
- Health, Dental, Short-term, Long-term, and Life insurance
- Company paid uniforms

Hourly Rate: Depending on Experience

**Benefits**:

- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off

Schedule:

- Day shift

**Experience**:

- Automotive/Truck Industry: 1 year (preferred)

Work Location: In person